Customer Service Georgetown, KY



This position provides safe and efficient patient transport to and from various patient care destinations throughout all the facilities, from both an emergent and non-emergent basis. This position promotes the organization's core commitments and demonstrates competency in dealing with patients as well as keeping all facility vehicles well maintained in a manner that promotes client safety.

Essential Duties:

  • Daily communication with Admissions Manager on any transportation issues or concerns.
  • Transport patients, paperwork and patient belongings during admissions, dismissals, transfers to and from each facility in our 15-passenger vans.
  • Transport clients to meetings, other facilities and appointments whenever necessary.
  • Pick up new clients.
  • Responsible for pick-up and delivery of all interoffice mail at all locations.
  • Performs maintenance of all vehicles (oil changes, tire pressure, inspections, etc.)
  • Completes transportation log on a daily basis and maintenance logs when necessary.
  • Responsible for the verification/completion of Transport Payment Form (client approval / signature)
  • Performs other duties as assigned during downtime.


  • Prior patient transport and customer service experience
  • High School Diploma or GED
  • Valid KY Driver’s License and Driving Record in Good Standing


We offer a competitive salary along with a full benefits package, paid time off, and the opportunity for professional development


We are an Equal Opportunity Employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status.