Medical/Healthcare Pulaski, VA


Position Title:                             Front Desk Receptionist

Responsible to:                          Executive Director         

Responsible for:                         Secreterial, clerical, cash collection and third party billing aspects of the program.    


Manage and perform cash collection, third party billing, all secretarial, clerical aspects  of the program.
To promote Performance Improvement and service delivery that is aligned with the agency’s primary mission.



  1. Shall be responsible for cash collection and daily balancing.
  2. Shall be responsible for coordination of third party verification, billing and reimbursements.
  3. Shall be responsible for scheduling new patients for appointments.
  4. Shall be responsible for daily phone coverage functions.
  5. Shall be responsible for all incoming and outgoing mail functions.
  6. Shall train and supervise front desk and filing employees.
  7. Shall attend and participate in all meetings as required.
  8. Shall comply with all policies and applicable procedures.
  9. Shall help with observation of lobby area.
  10. Shall ensure cash collection policy and third party collections is being managed.
  11. Shall communicate all relevant information to supervisory staff in regard to clients and the facility.
  12. Shall assist with ordering office supplies and maintaining inventory list.
  13. Shall operate various office machines including copiers, faxes, computers, etc.
  14. Shall maintain professional, cooperative and effective liaison activities with staff and other agencies and community groups.
  15. Performs other duties as assigned by the Executive Director.                                                                                                                                 
  16. Shall manage Accounts Receivable/Accounts payable/deposits and report to ED.


Minimum Requirements:

High School diploma, Associates Degree, preferred; 3-5 years clerical experience in a billing and/or healthcare setting.

We are an Equal Opportunity Employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status.