Billing Specialist

Finance Ottawa, Canada


The Role:

Phreesia is searching for a standout Billing Specialist to join our Finance Team. We need someone with superior problem solving capabilities, solid data analysis aptitude, and excellent written and oral communication skills. This individual will report directly to the Associate Director, Revenue Operations and Fulfillment and will be responsible for triaging and responding to all billing inquiries from both internal teams and external clients. They will be responsible for setting up billing for new accounts and handling all billing changes for existing clients


  • Triage and respond to all internal and external billing inquiries
  • Set up/quality check new account billing
  • Review contract terms to clearly outline billing terms to prepare change order forms for existing clients
  • Set up/quality check change order account billing
  • Review and validate equipment requests on our Supply & Demand  tracking document to ensure requests meet  contract terms
  • Perform quarterly audits on practices to determine if we are billing correctly according to contract/change order terms


  • Minimum of 1-3 years of accounting experience
  • Strong analytic and quantitative skills
  • Familiarity and comfort dealing with legal documents and contracts
  • Excellent communication skills with the ability to work effectively at all levels within the organization
  • Incredibly organized, disciplined, and process-oriented
  • High level of personal and professional integrity
  • Strong Excel skills with ability to analyze financial data
  • Knowledge of Intacct and Salesforce a plus