Customer Service Representative/Veterinary Assistant
Description
Join Eye Care for Animals Chicago as a full-time Customer Service Representative/Veterinary Assistant!
This hybrid role offers the perfect blend of client interaction and animal care. Don't miss your chance to be a part of our compassionate team!
Full-time-- shifts are generally Monday through Friday 8 am-5 pm.
The ideal client service representative candidate:
- Possesses strong communication skills
- Provides exceptional customer service
- Is a team player
- Minimum of 1-year veterinary front desk experience required
The ideal veterinary assistant candidate:
- Assist other members on the medical team with restraining, handling, and lifting of animals
- Process and Submit Lab work, both in-house labs and Laboratory partners
- Clean, wrap, and sterilize surgical instruments and surgical supplies (gowns, towels, etc.)
- Facility maintenance of kennels, floors, trash, restrooms, laundry, etc.)
- The ability to prepare and explain medications with clients.
- Stock supplies in treatment area, exam rooms, surgical suite and pharmacy
- Provide supportive care to hospitalized patients as directed by a veterinary technician or attending veterinarian (such as monitoring patient's vitals, any needed medication administration, providing clean kennels and litter pans, walking patients as needed)
- Review medical records, estimates or discharge instructions with clients
- Record all pertinent medical, client and case related information in the patient record accurately with appropriate grammar, terms and accurate information.
Chicago Eye Care for Animals is a fast-paced and exciting veterinary ophthalmology practice. We have a large clientele that we constantly meet or exceed their expectations.
At ECFA Chicago we pride ourselves in providing the best benefits package in the industry which includes: health, life, vision, dental, paid time off, 401k, HSA, and FSA as well as an impressive pet benefit package! We strive to provide long-term professional growth opportunities for all of our team members.
If you are passionate about pets and providing exemplary customer service, then come join us!
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