Practice Manager

Practice Management Windsor, Colorado


Description

Position at Royal Vista Veterinary Specialists

Royal Vista Veterinary Specialists is now hiring a Practice Manager to lead their incredible team!

The Practice Manager (PM) is critical to the success of the hospital, ensuring a positive culture built on shared values and direct communication, creating operational efficiencies, and problem-solving to improve client service and employee engagement.
 
The PM oversees the business activities of the hospital, including hiring and training hospital staff; working with Pathway finance to prepare and manage budgets; monitoring and analyzing key performance indicators; setting fees; maintaining inventory and an inventory control system; managing the hospital software, and implementing safety and security procedures. 

Culture and Work Environment
  • Communicates the practice’s values and mission to the team
  • Motivates staff, and helps build and maintain morale
  • Upholds core values and standards
  • Holds regular staff meetings, including a component of mandatory training on standards of service and standards of care
  • Promotes a cooperative working environment among staff members; understands the value of teamwork
  • Is enthusiastically willing to perform as necessary to help the hospital function as a unit
  • Promotes continuous quality improvement (CQI) to ensure the practice’s success and achieve the vision
Requirements
  • Knowledge and experience with the Veterinary industry and the skills needed to be successful in each department
  • Ability to analyze various sources of data in order to establish priorities and initiate operational programs
  • Sound personal judgment in decision-making
  • Capable of leading, managing, and coaching staff at all levels
  • Demonstrated competence in all aspects of staff management, including hiring and firing
  • Demonstrated ability to show empathy toward clients and treat animals with respect and compassion
  • Excellent interpersonal communication skills 
  • A commitment to outstanding client service.
  • Demonstrated competence in budgeting and financial reporting, including reading and analyzing a P&L statement
  • Certified Veterinary Practice Manager designation or equivalent work experience preferred
  • Three years of supervisory experience
  • Availability to occasionally work uncommon hours and overtime, and to be subject to recall for business emergencies
We promote an emotionally intelligent work environment and promote a positive work/life balance! We offer an amazing benefits package that includes paid parental leave, matching 401k, PTO, as well as pet benefits!