Veterinary Pharmacy Technician
Description
Smith Veterinary Hospital is hiring a full-time Veterinary Pharmacy Technician to join their team!
The purpose of the pharmacy technician (PT) is to fill medication in accordance with established proven processes and procedures. The PT will have an expert understanding of the hospital’s pharmacy including general knowledge of each medication and product carried in the hospital. The PT will help the inventory manager (IM) with pharmacy stocking, maintaining reorder points, and knowing where any item can be found.
Primary Responsibilities:
- Exhibit a technical knowledge of products sold including pharmaceuticals, canine, feline and exotic diets (including prescription diets), and OTC products.
- Ability to explain and educate clients on products and answer related questions.
- Responsible for fulfilling all client refill requests (following the RX request proven process).
- Responsible for fulfilling all online client refill requests (following the RX request proven process).
- Responsible for fulfilling all department requests.
- Responsible for following up departments for refill request approvals.
- Accurately documenting communications with client and department in medical record.
- Ensure proper housekeeping procedures for pharmacy area.
- Create and maintain all pharmacy proven processes.
- Work along side inventory manager (IM) to prevent inventory shrinkage.
- Work alongside IM to track medications as they approach expiration dates.
- Oversee all pharmacy items prepared for pick up. Call clients weekly for medication pick up reminders.
- Implement and run weekly cycle counts on all pharmacy items.
- Helping unpack and restocking weekly orders and ensuring accuracy of invoices/packing slips.
- Maintain digital SDS. Coordinate any necessary training for team members.
- Follows OSHA guidelines concerning safety and handling of hazardous material.
Requirements:
- 2-year minimum veterinary technician or veterinary assistant experience required
- Proven ability to do accurate medical math.
- Strong communication skills including: the ability to actively listen, empathize, relate to clients and co-workers, and train team members effectively.
- Strong attention to detail: commitment to extreme accuracy and double-checking work.
- Willingness to ask questions: must feel comfortable and confident in following up with DVMS and staff on questions that arise regarding patient medications (dosages, directs, quantity, etc.).
- Extreme comfort with technology: ability to troubleshoot software on own (including veterinary software, label makers, printers, and online pharmacy)
- Knowledge of spelling and the meaning of commonly used veterinary and medical terminology to accurately enter specific information into patient records.
- Ability to delegate as appropriate.
- Ability to provide and exemplify expert customer service.
Reporting Structure:
Reports directly to the Practice Manager and Lead Veterinary Technician. May take direction from DVMs daily. Works alongside the entire team to implement processes, provide training and support, and ensure compliance with all pharmacy processes.
Benefits – our care in action
We provide benefits spread comprehensively across your mental, physical, emotional, and financial wellbeing designed to meet your needs as a unique individual. Some key benefits include:
- Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions
- Top quality medical, dental, and vision insurance plus health savings account and flexible spending account
- Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations
- Generously subsidized backup and ongoing care support for children, adults, and pets
- Mental health benefits including coaching and therapy sessions
- 401k with employer contribution and no waiting period
- Continuing education and development support through our library of free CE courses
and so much more!
At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.