Customer Service Representative - Coldwater Animal Hospital

Customer Service/Client Care North Ogden, Utah


Position at Coldwater Animal Hospital

Coldwater Animal Hospital is looking for a full-time Customer Service Representative to join our energetic, efficient small animal practice, veterinary team!

Ideal Candidate:
  • one-year recent veterinary receptionist experience
  • compassionate, resilient and competent
  • advanced client services skills
  • basic veterinary medical knowledge  
Coldwater Animal Hospital is a state of the "heart" as well as a state of the art animal hospital! We love to help fellow animal lovers and their pets and strive to provide great medical care in a friendly customer service environment. Our 2 talented and compassionate doctors practice with Fear Free Techniques & our AAHA Accreditation assures quality care. 
We are open Monday through Friday (and some evening hours) for exams, preventative care/ wellness plans/ homeopathic care/elective procedures 
Required customer service representative skills: 
  • Basic veterinary medical knowledge
  • Attention to client & patient needs
  • Answer and triage phone calls from clients & other facilities
  • Handle multiple phone lines 
  • Schedule appointments & procedures
  • Check in & Discharge patients/clients 
  • Multi-task in a friendly fashion with the team 
  • Share continuous cleaning with team members

We invest in our staff by providing continual training which keeps our team members at the top of their game by providing exceptional patient care and stellar customer service. 

Receptionist & Fear-Free training for certification available to staff as a benefit. Skills-based pay.  Uniform smocks provided.  Deep discounts for all staff levels' pets care.  

If you want to be part of a dynamic team committed to making a positive impact in the animal community, then Apply Today!

We look forward to hearing from you!