Customer Service Representative

Customer Service/Client Care Chicago, Illinois


Position at Eye Care for Animals Chicago

$750 Sign-On Bonus!

Eye Care for Animals Chicago is now hiring a Full-Time Customer Service Representative to join their AMAZING team!

Ideal candidate:

  • has excellent interpersonal skills
  • possess exceptional customer service skills
  • possess emotional intelligence
  • is a team player
  • experience working in veterinary medicine preferred but not necessary
Job Overview:

Customer Service Representatives provide general office support for the veterinary practice. The Customer Service Representative (CSR) is responsible for a variety of clerical tasks including greeting clients/patients, appointment scheduling, preparing medical records, preparing for marketing events, answering and directing incoming phone calls, presenting and processing financial options, processing and balancing financial payments, triaging phone calls, basic medication refills and answering basic client questions. Strong customer service skills are crucial as the CSR is the initial contact for customers.

Why work at Eye Care for Animals Chicago?

Eye Care For Animals is a fast-paced and exciting veterinary referral practice. Our goal is to constantly meet or exceed our exceptional clients' expectations. We foster a team atmosphere that makes work enjoyable!

We provide an emotionally intelligent work environment and strive to maintain a positive work/life balance. We invest heavily in our employees with many opportunities for growth and development! We offer an incredible benefits package which includes;  health, dental, vision, 401k, life insurance, commuter benefits, and pet discounts

If you are passionate about pets and providing exceptional customer service, we want you to join our team!

Apply today!  We look forward to hearing from you!