Customer Service Representative - Dr. Boyd's Pet Resort San Diego

Customer Service/Client Care San Diego, California


Description

Position at Dr. Boyd's Pet Resort San Diego

Dr. Boyd's Pet Resort San Diego is hiring a Full-Time Customer Service Representative to join our INCREDIBLE team! 

We are looking to add an experienced receptionist that loves a fast-paced, fun, professional work environment. 

  • Experience in Customer service required (preferably in the veterinary setting) 
  • A good working knowledge of computers and be able to learn our database software
  • Avimark Veterinary Software experience preferred
  • Excellent customer service skills

 Job Duties include, but are not limited to:

  • Answering phones
  • Scheduling and booking appointment
  • Interacting with guests and clients
  • Checking in and out guests
  • Dog Handling, Walking and Supervision
  • Yard, Kennel and Facility sanitation and clean up
  • Bathing, brushing and proper care and inspection of dogs and cats
  • Administering medications

 Ideal candidates must have:

  • Excellent customer service skills
  • Ability to maintain eye contact and proper vocabulary
  • Caring, compassionate commitment to protecting, advocating, and serving pets and their owners
  • A good working knowledge of computers and be able to learn our database software
  • Experience with AVImark (our operating software) is a plus
  • Experience with dog and cat handling (either a veterinary technician or assistant experience or training, experience with dog daycare or boarding facility, experience with grooming, or dog training)
  • Ability to sit, squat, bend, walk quickly, and stand for 6+ hours at a time, walk up and down several flights of stairs many times an hour, be able to lift, pull, restrain, or push 50 lbs. of weight, reach above head
  • Excellent observational/communication skills in pointing out issues with guests
Dr. Boyd's Pet Resort and Veterinary Center is proud of its strong culture. Not only does Dr. Boyd's separate itself through its philosophies and systems, but it also separates itself by having a strong team and culture. Attitude and gossip are not tolerated. We have found that a nice, happy, safe workplace, translates into the highest level of care and service for our clients, patients, and guests. 

Starting positions can potentially progress into supervisory roles and positions for applicants that show ability and a willingness to excel

If you're looking for a career working with animals, Dr. Boyd's Pet Resort and Veterinary Center is a gateway to your success with training and experience available to all who qualify!

 We offer outstanding benefits packages for you and your pets!

If you feel you would be a good fit for our team, please APPLY TODAY!