Customer Service Representative

Customer Service/Client Care San Jose, California


Position at Canyon Creek Pet Hospital

Canyon Creek Pet Hospital at San Jose is now hiring a Customer Service Representative to join their AMAZING team!

The successful candidate will share our
 commitment to delivering the highest quality patient care with exceptional client service. He/she will bring a positive attitude, a service orientation, and high energy along with:

  • Excellent listening and communication skills
  • Compassion for pets and people—as well as awareness and understanding of others’ reactions
  • Proven decision-making skills to choose the most appropriate course of action
  • The ability to integrate new information into problem-solving
  • Proficient computer skills
  • Willingness to work non-traditional hours, including nights, weekends and holidays
  • The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste.

The Client Service Representative plays a key role in the hospital's successWhile this position does not have any clinical duties, the CSR will work hand-in-hand with Veterinarians, Veterinary Technicians, Hospital Managers, and Kennel teams. The CSR is the pivot around which the hospital operates and is responsible for customer service functions.

We invest in our team members by offering a competitive salary with a generous benefits package including comprehensive health insurance including dental, vision and employer-paid life insurance, 401K, paid time off, continuing education, uniforms, and an amazing pet care discount.

Interested applicants, please send your resume and cover letter stating why you would be a great addition to our team.

Apply today!  We look forward to hearing from you!