Customer Service Representative

Customer Service/Client Care San Antonio, Texas


Description

Position at Emergency Pet Clinic- San Antonio

Emergency Pet Clinic San Antonio is seeking Full-Time Customer Service Representatives to join our AMAZING team! 

The Customer Service Representative is the first person that a client will meet upon entering our facility and should be courteous and helpful at all times. The ideal candidate would be a positive person who can professionally treat any situation with a smile on their face. This is a full time position which can require overnights, various days and holidays.

Our ideal candidate:

  • Recent experience as a veterinary receptionist or medical office receptionist 
  • Exceptional customer service and communication skills
  • Is self-motivated and able to work independently
  • Is a great team player
  • Has experience with answering multi phone lines
  • Has basic knowledge of Microsoft Office
  • Is familiar with standard office equipment
Job responsibilities include, but are not limited to: 

• Answer phones and greeting clients and patients
• Accurately enter client information, collect payments, and print receipts
• Maintain an individual cash box which is to be balanced at the end of each shift
• Facilitate client medication refill requests
• Consistently provide exceptional customer service in a positive manner

Our benefits package is the best in the industry and includes health, dental, vision, paid parental leave, 401k, paid time off, pet benefits, and much, much more!