Customer Service Representative

Customer Service/Client Care Bend, Oregon


Description

Position at Bend Veterinary Specialty & Emergency

Bend Veterinary Specialty and Emergency Center is hiring a Customer Service Representative to join our AMAZING team!

Ideal candidate:
  • has strong communication skills
  • possesses excellent customer service skills
  • is reliable and compassionate
  • works well on a team
  • must have flexible work hours
This full-time position at our busy 24-hour practice includes shifts on nights, weekends, and holidays.

Why Work at Bend Veterinary Specialty and  Emergency?

At Bend Veterinary Specialty and Emergency we treat pets and their people with kindness and respect, We strive to provide excellent medicine with a heart. We work collaboratively: Together we are better.

 We promote an emotionally intelligent work environment and a positive work/life balance. We invest heavily in our employees with many opportunities for growth and development! We offer outstanding benefits including medical, dental, vision, and life insurance, paid time off, continuing education, generous pet discounts, and much more!
This position would be eligible for shift differential for overnight shifts.

 
Qualifications include::
  • A positive, team-oriented, and forward-thinking attitude.
  • A genuinely friendly, positive, and welcoming demeanor.
  • Strong customer service skills and outstanding communication skills.
  • Ability to effectively manage multiple phone lines and operate commonly used office equipment including computers, printers, faxes, and debit/credit card processing machines.
  • Ability to accurately process monetary transactions.
  • Ability to multi-task in a busy reception area.
  • Compassion for pets and their loving families.
  • Ability to interact with dogs and cats on a minimal level, such as assisting to obtain weights.
  • Ability to follow instructions as directed by the manager and medical support staff.
  • Scheduling flexibility; must be available to work nights, weekends, and holidays.
  • Preferred but not required: previous experience working in the veterinary or medical field.
  • Must be able to lift up to 40 lbs.
Passionate about pets and love people, Apply Today!

We look forward to hearing from you!