Residential Maintenance Technician

Facilities Ann Arbor, Michigan


Description

What does a career at Oxford mean?
A career at Oxford means becoming a part of a diverse group of remarkable professionals that work hard and play hard. We hire the best, train like crazy, and take care of our people like family. Our work style is collaborative, open, and welcoming of new ideas. As part of our Field Team, you can expect to enjoy the recognition of being the faces our customers associate with Oxford.



What we offer:
Oxford offers a competitive base salary and generous bonus structure.  Full-time employees are eligible for our comprehensive health/dental/vision care coverage, short-term and long-term disability insurance, 401(k) plan with employer match, parental leave, generous paid time off, paid holidays, and on-site gym access.

Ready to make a change and join a dynamic team of dedicated and experienced professionals?

JOB SUMMARY:
This position is primarily responsible for maintaining and repairing physical structures of buildings and grounds through the application of basic maintenance processes and techniques. In performing routine and emergency maintenance of all kinds, Maintenance Technicians must have a working knowledge of many aspects of maintenance, repair and service.


JOB DUTIES:
Core duties and responsibilities include the following. Other duties may be assigned.

1. Respond quickly and courteously to resident requests for maintenance service; troubleshoot the source of the problem and take appropriate action to repair and/or restore service.
2. Assist in monitoring maintenance inventory and/or supplies and related expenses.
3. Promptly and properly record all work performed and work hours; complete work orders, attach applicable receipts, and return documentation to the maintenance department each day; ensure that proper documentation is left for residents.
4. Adhere to safety standards, comply with all OSHA regulations and promote a safe work environment by attending safety committees, training, and verifying that all safety concerns are addressed.
5. Maintain company vehicle in clean and orderly manner; maintain truck stock at all times.
6. Maintain buildings by completing general, plumbing, electrical, and other related maintenance activities.
7. Maintain curb appeal, keeping grounds and common areas free of trash/debris.
8. Prepare all vacant apartments to be in market-ready condition.
9. Report any maintenance concerns for repair on vacant and/or common areas to the maintenance administrator.
10. Carry phone at all times when “on-call”; respond promptly to any after-hour calls and address/resolve problem(s).
11. Ensure all exterior lighting is programmed per seasonal needs.
12. Coordinate any on-site projects as requested.
13. Escort various inspectors, contractors, and others as directed.
14. Perform quality follow-up on all tasks.
15. Perform minor troubleshooting and supervised repair of small appliances, fireplaces (gas), electronic locks, lighting, furniture, and others as assigned.
16. Wallpaper repair and replacement, minor drywall repair, and painting and caulking touch-ups.
17. Disassemble broken or defective equipment to facilitate repair and reassemble equipment when repairs are complete.
18. Communicate any issues that need property management notification or approval to Lead Technician in timely manner.
19. Support maintenance and repair team as needed.


SUPERVISORY RESPONSIBILITIES:
This position has no supervisory responsibilities.


JOB REQUIREMENTS:
1. High School diploma or general education degree (GED) and 1-3 years related experience, or equivalent.
2. Fair Housing Certificate or willingness to obtain immediately after hire.
3. Must be able to use general maintenance equipment including, but not limited to, hand tools, ladders, and required safety equipment
4. Ability to read and comprehend instructions, correspondence and memos; ability to write clear and legible correspondence.
5. Ability to deal with problems in standardized situations.
6. Valid driver license; company vehicle will be provided.
7. Some weekend availability; rotating on-call responsibility for after-hour emergencies required.
8. Strong communication skills - ability to correspond in a professional, businesslike manner.
9. Perform all job duties with a positive attitude.