Ornge Careers

QUALITY ASSURANCE INSPECTOR (AUDITOR)

Reference #: 2024-117

 
Strong. Proud. Uplifting.

At Ornge, we believe that ordinary people can do extraordinary things.

Each day, we connect communities with critical care across Ontario, Canada. In the air and by land, our teams deliver equity in emergency response, uplifting the lives of those in our care.

We are excited to onboard individuals who bring energy, enthusiasm, and professionalism to our growing group of difference-makers and life-changers. 

Discover Ontario, Canada, and an exciting career with Ornge.

The targeted salary range is supplemented by a competitive total rewards package. The salary offered to the successful candidate will consider a wide array of factors such as the individual’s skillset, level of experience applicable to the role and internal equity considerations.

Uplifting Your Career at Ornge

Calling all Quality Inspectors/Auditors! Your opportunity has come. Let’s talk work-life balance. Frustrated with your daily commute and chasing the clock? Ornge offers a progressive hybrid work model (2 days in office/week). Looking for learning, development, and a collaborate work environment? At Ornge, we’re proud to offer our staff ample opportunities for learning, development, and progression. Our supportive management team fosters an environment of trust and enablement to allow us to do our best work. Our collective vision, mission, and goal? Provide critical care to the people of Ontario. Your meaningful career starts here with Ornge.

As a valued member of the Ornge Air team, the Quality Assurance Inspector (Auditor) plays a crucial role in ensuring the highest standards of quality, safety, and excellence in air ambulance services. You’ll be responsible for executing Ornge’s quality assurance programs, ensuring regulatory compliance and compliance with the Ontario Standards for Air Operators. This is your opportunity to contribute to the vital work of delivering life-saving care, while working in a collaborative and supportive environment dedicated to continuous improvement and operational excellence.

Responsibilities:

• Collaborate with the Quality Assurance Manager and the Ornge team in the establishment of procedures as required by the aviation regulations, contractual obligations, and stakeholder requirements, in ensuring continuing compliance in both maintenance and flight operations.
• Regular reporting of internal audit statistical data and preparation of analysis reports, identifying trends to be reviewed, investigated, and actioned.
• Provide written reports addressing audit findings, implementation, monitoring, and follow-up of corrective actions for effectiveness in preventing recurrences.
• Provide Quality Control Inspection (QCI) functions in the tracking of projects and ensuring all quality compliance issues are addressed with regards to the regulatory conformance, OEM, and stakeholder requirements.
• Develop and amend technical manuals (MPM, MCM, MEL, Procedures, etc.) as required.
• Advising and reporting to the Quality Assurance Manager on regulatory compliance departures and deviations, non-conformances, incident/accident investigations and stakeholder complaints.
• Perform investigations initiated through reports from the Safety Management System for incidents with compliance implications.
• Other duties as assigned.

Qualifications:

• Post-secondary education with a diploma in Aviation Maintenance is required.
• Minimum of five (5) years’ experience working in an Aviation Quality Inspector role.
• Thorough understanding of government standards as they relate to the aircraft industry (including CARs, FARs, EASA, and ISO).
• AME M1 and/or M2 license is preferred.
• Experience with the following software applications is preferred:
  • Adobe FrameMaker (authoring, DITA experience not required)
  • Adobe Acrobat Professional
  • Adobe LiveCycle Designer
  • Articulate 360 (Storyline 360, Rise); and
• Experience in administration of a Learning Management System is an asset. 

Total Rewards:

• Comprehensive Health, Dental and Vision Benefit Plan.
• 24/7 Employee and Family Assistance Program.
• Premium Defined Benefits Pension Plan Automatic Enrollment.
• Three Paid Personal Days (Pro-Rated for Year 1).
• Accrued vacation time starting at three weeks per year.
• PERKS! Employee Promotional Programs relating to personal phone plans, furniture, home/car insurance, travel, fitness, attractions and more!

At Ornge, we are:

• Community connectors.
• Equity in healthcare.
• Strong in our convictions.
• Proud of the services we provide.
• Uplifting in our mission, values, and services.

You can expect us to be:

• Competitive in pay, benefits, vacation time and more.
• Promoters of diversity.
• Champions of inclusivity and accessibility.
• Committed to your career advancement.
• A tight-knit, supportive culture.

A bit about you:

• You are driven by our collective desire to make a difference.
• Excited by problem solving and excels at in-the-moment decision making.
• Teamwork has always been where you thrive.
• You are ready to put your skills into action in a fast-paced environment.

What’s next:

• If you are ready to uplift lives, apply directly online.
• All resumes are reviewed by our team and only those under consideration will be contacted.
• Ornge is committed to providing accessible accommodations in compliance with Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please email us at [email protected] and we will work with you to meet your needs.
• Ornge encourages applications from candidates identifying as a member of a traditionally underrepresented group including First Nations, Métis, Inuit, and urban Indigenous peoples; Francophone persons; Black and racialized persons; members of 2SLGBTQIA+ communities; and persons with disabilities. 

Are you ready to pursue a career that has a profound impact on communities across Ontario, Canada? Join us.

Ornge. Lives uplifted.