Ornge Careers

ADMINISTRATIVE COORDINATOR, PARAMEDIC OPERATIONS

Reference #2025-157

 
Strong. Proud. Uplifting.

At Ornge, we believe that ordinary people can do extraordinary things.

Each day, we connect communities with critical care across Ontario, Canada. In the air and by land, our teams deliver equity in emergency response, uplifting the lives of those in our care.

We are excited to onboard individuals who bring energy, enthusiasm, and professionalism to our growing group of difference-makers and life-changers. 

Discover Ontario, Canada, and an exciting career with Ornge.

The targeted salary range is supplemented by a competitive total rewards package. The salary offered to the successful candidate will consider a wide array of factors such as the individual’s skillset, level of experience applicable to the role and internal equity considerations.

Uplifting Your Career at Ornge

Join Our Team as an Administrative Professional!
Are you detail-oriented and passionate about keeping operations running smoothly? In this role, you’ll play a key part in ensuring compliance, accuracy, and efficiency across Paramedic Operations. From managing data entry and coordinating reports to optimizing processes and organizing critical documentation, your work will directly contribute to improved operational effectiveness and regulatory compliance. If you thrive in a fast-paced environment and enjoy making systems work better, this is your opportunity to make an impact.  

Key Accountabilities:

• Perform accurate data entry of Paramedic Operations documents, including certification and qualification records, ensuring validation and reliability.
• Scan, index, and maintain electronic records to support compliance and accessibility.
• Generate and manage tracking reports for workload balancing and quality monitoring.
• Verify and reconcile documentation related to paramedic qualifications, certifications, and observer/fellow requests.
• Act as the first-line gatekeeper for electronic documents, ensuring completeness and adherence to corporate and legislative standards.
• Support process improvements by participating in workflow analysis and recommending efficiency enhancements.
• Coordinate document storage and organization for on-site and off-site records, maintaining a structured electronic filing system.
• Ensure timely response to legislative requests for information in collaboration with privacy and legal teams.

Qualifications:

• Post-secondary education in Business Administration, Office Administration, or Medical Office Administration preferred
• 1–2 years of administrative experience, ideally in a healthcare or EMS environment
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Highly skilled in accurate, detail-oriented data entry and records management
• Knowledge of data quality principles, including data mapping and workflow analysis
• Ability to prioritize multiple tasks and meet competing deadlines
• Excellent verbal and written communication skills for internal and external interactions
• Experience with SQL and Crystal Reports is an asset
• Commitment to confidentiality and compliance with privacy regulations

At Ornge, we are:

• Community connectors.
• Equity in healthcare.
• Strong in our convictions.
• Proud of the services we provide.
• Uplifting in our mission, values, and services.

You can expect us to be:

• Competitive in pay, benefits, vacation time and more.
• Promoters of diversity.
• Champions of inclusivity and accessibility.
• Committed to your career advancement.
• A tight-knit, supportive culture.

A bit about you:

• You are driven by our collective desire to make a difference.
• Excited by problem solving and excels at in-the-moment decision making.
• Teamwork has always been where you thrive.
• You are ready to put your skills into action in a fast-paced environment.

What’s next:

• If you are ready to uplift lives, apply directly online.
• On apply, we’ll send you an email on how to check your application status within Jobvite.
• Ornge is committed to providing accessible accommodations in compliance with Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please email us at [email protected].
• Ornge encourages applications from candidates identifying as a member of a traditionally underrepresented group including First Nations, Métis, Inuit, and urban Indigenous peoples; Francophone persons; Black and racialized persons; members of 2SLGBTQIA+ communities; and persons with disabilities. 
• Ornge communicates with candidates for job openings by email and does not incorporate AI technology in its recruitment process. Applicants are responsible to check their email for updates and ensure they can receive messages from unfamiliar senders. We send time-sensitive information via email; it is important for applicants to check their email frequently. If we do not receive a response from applicants, we will assume that they are no longer interested in the position, resulting in the removal of their application from the competition.

Are you ready to pursue a career that has a profound impact on communities across Ontario, Canada? Join us.

Ornge. Lives uplifted.