Professional Services Engineer

Corporate Development Greater Boston. SF Bay Area or Sebastopol, CA, MA


Professional Services Engineer

About your team

We are a group of dynamic and creative individuals focused on creating and optimizing business capabilities to enable revenue growth.  This is a great opportunity for a seasoned Professional Services Engineer to collaborate with other departments and managers at O’Reilly to create a successful team and function from the ground up.

About the job

The Professional Service Engineer is a technical consultant who will be collaborating with our corporate clients to configure technical integrations between their systems and a variety of platforms within O’Reilly Media’s ecosystem.  This includes single-sign on integration as well as reporting and outbound data feeds.  They will work with developers in Platform Engineering to help clarify and prioritize feature enhancements that have been requested by customers, and support our Enterprise Sales team by providing technical expertise and guidance in customizing our platforms to meet customer demands.

About You

We are looking for a seasoned professional who has a solid track record of supporting large, complex corporate clients, who is interested in joining a small and growing team poised on the next stage of growth.  If you are interested in working with some of the biggest and most well known brands in our industry, and pairing them up with the most innovative and forward thinking minds in our professions, then we encourage you to contact us.  If you are a creative, eager, and entrepreneurial individual who prides themselves on taking the needs of the customer and marrying them well to the success of the business, then we would definitely invite you to apply. 


  • Four-year college degree, or combination of relevant education and work experience
  • Minimum of 3 years experience supporting an enterprise SaaS platform with external clients developing web applicants in Java, Python or other modern programming language
  • Familiarity with widely-used authz/authn protocols, such as Shibboleth or SAML
  • Developer-level knowledge of XML and XSLT
  • Working knowledge of Javascript, HTML, and CSS
  • Excellent spoken and written communication skills

Physical Requirements: (with or without accommodation): 

  • Ability to sit and use a computer keyboard for up to 3 hours at a time
  • Ability to talk on the telephone frequently and for extended periods of time
  • Ability to speak, read, and write in English

O'Reilly Media, Inc. is an equal opportunity employer.