Account Manager - EMEA

Sales London, United Kingdom

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Description

ON24 is on a mission to help businesses bring their go-to-market strategy into the AI era and drive cost-effective revenue growth. Through its leading intelligent engagement platform, ON24 enables customers to combine best-in-class experiences with personalization and content, to capture and act on connected insights at scale. 
 
ON24 provides industry-leading companies, including 3 of the 5 largest global technology companies, 3 of the 5 top global asset management firms, 3 of the 5 largest global healthcare companies and 3 of the 5 largest global industrial companies, with a valuable source of first-party data to drive sales and marketing innovation, improve efficiency and increase business results. Headquartered in San Francisco, ON24 has a wide global footprint with offices in key regions, including London, Singapore and Sydney. For more information, please visit www.ON24.com. 
 
Role Overview
 
Are you a high-energy, motivated and driven individual committed to building your career in sales? As an Account Manager at ON24, you’ll be in our King's Cross office two days a week (Hybrid), and be responsible for sales of our suite of webcasting tools to new named accounts. If you’re smart, ambitious, and passionate about selling a marketing solution that revolutionizes the way webinars generate leads and engage customers, then we want to hear from you.
Successful Account Managers have an opportunity to progress to an Account Executives role. To be successful, you’ll need a passion to succeed, a clear vision of your goals and career path, and the desire to be part of a dynamic team environment.
 
Responsibilities
  • Grow the ARR (Annual Recurring Revenue) in an assigned set of existing Enterprise accounts by successfully managing the renewal process.
  • Track, organize, and close a large volume of pending renewal opportunities.
  • Work closely with the Account Executive team to help prepare and present strategic renewal proposals. This includes preparing renewal budget options and presentations.
  • Work with the Account Executives to prepare proposals for mid-term upsell and expansion opportunities.
  • Log sales activity (opportunities stages, revenue forecast, next steps) in Salesforce.com. 
  • Get contracts executed.
  • Obtain and process Purchase Orders. Work with the ON24 Finance team to track payments and follow up with clients on outstanding items.
  • Achieve all individual activity and revenue targets set by the company. 
  • Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
  • Keep current with all ON24 product information, pricing and contract terms. 
Skills & Experience  
  • Must possess highly developed organizational, planning and management skills.
  • Ability to build strategies to prioritize accounts and time
  • Ability to collaborate with different peers across the organization (team player attitude)
  • Strong detail orientation with numbers, follow through and contract details. 
  • Must have superior written and oral communication skills. 
  • Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to interact with customers. 
  • Must be comfortable working in a fast-paced, quota-driven environment with changing needs and requirements. 
  • Professional experience with Salesforce.com, Microsoft Outlook, Word, Excel, and PowerPoint. 
  • Creativity, persistence, integrity, curiosity, and the will to succeed. 
  • 2-5+ years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred. 
  • Demonstrated experience of being able to conduct online sales presentations and product demonstrations. 
  • Strong technical aptitude. 
  • A Bachelor's degree in Communication, Business, Marketing, or related fields, or relevant experience. 
Perks & Benefits  
  • Health benefits designed to fit the needs of you and your family
  • Generous PTO policy and wellness days to log off and recharge (including 11 company-wide holidays, Floating Holiday, 2 Floating Wellness days)
  • Employee Stock Purchase Plan 
  • Reimbursements covering home office expenses, cell phone use, and classes for professional and personal development 
EEOC: 
 
ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  
Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records

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