Coordinator, BH Clinical Services
Description
Company: Oak Street Health
Title: Coordinator, BH Clinical Services
Location: Corporate (30 W. Monroe, Suite 1200)
Role Description
The Clinical Services Coordinator is a key contributor to the Behavioral Health and Telehealth program. Under direction from the Sr. Director of Clinical Services, the Coordinator will support a number of mission critical initiatives including but not limited to: development of the telehealth program, coordination of behavioral health onboarding and enrichment efforts, and supporting clinical services initiatives. This role will provide valuable leverage to many clinical related projects, designed to benefit our patients, and improve the provider experience.
Responsibilities
- Support clinical projects being led by the Sr. Director of Clinical Services; includes but is not limited to behavioral health, telehealth and clinical services program advancement, etc.
- Partner with recruitment and credentialing teams to identify new provider onboarding needs
- Track and monitor licensing and credentialing status of Behavioral Health Providers
- Lead the development, dissemination and management of new BH team members’ onboarding schedules and activities
- Support center team integration of BH team members and program initiatives
- Collaborate with other Treehouse employees and clinic teams to identify opportunities for improvement, and implement solutions
- Local and regional travel may be required infrequently
- Other duties as assigned
This role reports to the Sr. Director of Clinical Services.
What we’re looking for
We’re looking for motivated, experienced Associate Clinical Operations with:
- Proven project management skills
- Exceptional organizational skills with strong attention to detail
- Outstanding written and verbal communication skills and customer service orientation
- Ability to exceed in a fast-paced environment while sifting through details quickly and staying focused on goals and deliverables
- Ability to strive in a matrix organization and desire to continually demonstrate teamwork and embrace opportunities to collaborate
- A flexible and positive attitude, oriented toward accountability
Minimum requirements:
- Experience in healthcare operations preferred, but not required
- Someone who embodies being Oaky
- US work authorization
What does being “Oaky” look like?
- Radiating positive energy
- Assuming good intentions
- Creating an unmatched patient experience
- Driving clinical excellence
- Taking ownership and delivering results
- Being relentlessly determined
Why Oak Street Health?
Oak Street Health is on a mission to “Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient’s communities, and focused on the quality of care over volume of services. We’re an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody “Oaky” values and passion for our mission.
Oak Street Health Benefits:
- Mission-focused career impacting change and measurably improving health outcomes for medicare patients
- Paid vacation, sick time, and investment/retirement 401K match options
- Health insurance, vision, and dental benefits
- Opportunities for leadership development and continuing education stipends
- New centers and flexible work environments
- Opportunities for high levels of responsibility and rapid advancement
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.