IT Deskside Services Technician - Contract

Information Technology Sydney, Australia Sydney, Australia Req.Num.: 11483

Who are our employees?

We’re an eclectic group of 4,000+ dreamers, believers and builders, operating in over 40 countries. We’re Hungry. Humble. Honest. With Heart. The 4H’s: these are our core values and the DNA of our company. They help drive our employees to succeed, to strive to be better, to learn from every experience. Our employees are encouraged to have spirited debates and conversations and to think with a founder’s mindset. This means we’re all CEO’s of the company and, as such, make the best decision every day that aligns with our company goals. It’s through our values, our conversations and mindsets that we can continue to disrupt the industry and drive innovation in the market.

Who are we in the market?

Nutanix is a global leader in cloud software and hyperconverged infrastructure solutions, making infrastructure invisible so that IT can focus on the applications and services that power their business. Companies around the world use Nutanix Enterprise Cloud OS software to bring one-click application management and mobility across public, private and distributed edge clouds so they can run any application at any scale with a dramatically lower total cost of ownership. The result is organizations that can rapidly deliver a high-performance IT environment on demand, giving application owners a true cloud-like experience. Learn more about our products at or follow us on Twitter @Nutanix.

Nutanix is looking for an IT Support Engineer to join its IT Deskside Support Team in APAC out of our Sydney Office.


You will work in a challenging and fast-paced environment to help us achieve our overall goal of providing a world class, hyper efficient customer support experience. 

Your core focus will be building, supporting, and maintaining all laptops in the APAC region, both locally and via remote offices. Your duties will
 include imaging/building/deploying laptops, troubleshooting hardware/software issues (Macs and Windows), receiving and organizing stock surplus, and being an active IT partner to the business.

  • Relevant work experience 2+ years in technical support or similar technical environment
  • High level of understanding and experience with information technology
  • Ability to communicate effectively with all levels of employees/management
  • Strong communication, documentation, and analytical skills
  • Excellent English language verbal and written communication skills.
  • Windows and MacOS knowledge

This position will be a 3 month daily rate contract with potential extension/potential conversion to permanent.

Nutanix takes the career development of its employees seriously, and progression to Senior Desktop, Infrastructure Administration and Customer Support Positions is a possibility with strong performance.

Nutanix is an equal opportunity employer.

The Equal Employment Opportunity Policy is to provide fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Nutanix hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

Nutanix believes that associates should be provided with a working environment that enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.

We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.