Program Manager

Information Technology Baltimore, Maryland


Position: Program Manager

Contract/Location: Social Security Administration (SSA) / Woodlawn, MD

Clearance: Active Public Trust or SECRET Clearance

Position Summary:

Program Manager needed to provide leadership support to the technical team. Strong interpersonal, written and oral communication skills, time management skills and flexibility to support team is a must in this team environment.


Essential Duties and Responsibilities:

  • Organize, direct and coordinate planning and implementation of all contract and program support activities; overseeing multiple project activities
  • Interface with government personnel
  • Determine and monitor project costs
  • Accomplishes human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
  • Manage and direct contract personnel to ensure contract objectives and performance standards are met
  • Interpret contracts, policies, purposes, and goals of the organization
  • Identify, acquire, and use resources to achieve project technical objectives
  • Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
  • Process improvement
  • Staffing, Planning, People Management, Managing Profitability, Promoting Process Improvement, Financial Planning and Strategy, Strategic Planning, dealing with Complexity, Analyzing Information, Vision, Performance Management
  • Other duties as deemed necessary or required

Qualification, Knowledge and Skill Requirements:

  • Successful completion of a full course of study in an accredited college or university leading to a Bachelor's Degree, preferably with a major in Information Systems, or a related discipline
  • 10+ years general experience in project/program management
  • Strong experience managing technical teams
  • Experience with the Social Security Administration (SSA), or Health and Human Services (HHS)
  • Strong experience with Microsoft SharePoint and Oracle Suite of products
  • Experience with Agile methodology
  • CMMI experience preferred
  • Possesses strong understanding in the areas of IT system hardware architecture, database, systems, and software development
  • Strong interpersonal skills
  • Strong problem analysis and problem solving skills
  • Strong oral and written communication skills
  • Self-motivated and able to work on multiple tasks with limited direction
  • Ability to work as a member on a cross-functional team or independently


Relevant Certification:

  • PMP Certification, preferred

ADA Specifications:

    • Occasionally lifting of up to 5 lbs.
    • Regularly required to talk and or hear
    • Extended working hours
    • Travel is not expected for this position
  • Will be required to use the computer screen for extensive periods of time



NMR Consulting is an Equal Opportunity Employer (EOE). M/F/D/V