VTC Field Engineer

Information Technology Huntsville, Alabama


Description

VTC Engineer

Location:  Huntsville, AL

JOB DESCRIPTION

SECURITY CLEARANCE LEVEL

  • Secret - mandatory
  • TS preferred
  • TS-SCI a plus

RESPONSIBILITIES:

Execute and support the following task areas:

  • In support of Missile Defense Agency events, Plan and Oversee installations (to include design and test), operate, and maintain video conferencing equipment. As requested, provide video conferencing event planning packages consisting of test plans, engineering assessments, configuration drawings, accreditation documentation (as required) and other applicable documents or information.
  • Oversee VTC Maintenance Crew in maintaining MDA collaboration systems and all associated VTC peripheral equipment associated with the VBIII Auditorium, and future operations/control centers and collaboration systems, and all associated peripheral equipment to successfully execute video conferencing and/or collaboration events. Maintain/utilize and procure manufacturer service and/or maintenance agreements.
  • Oversee VTC Maintenance Crew in utilizing the existing incident management tracking tool (e.g., Remedy) for all related maintenance activities.
  • Monitor MDA’s Remedy Application, Assign maintenance tasks to individual Crew Members.
  • Oversee VTC Maintenance Crew in maintaining equipment per Information Assurance guidance from both the manufacturer and Government (e.g., the CERT IAVM and DISA DVSG).
  • Oversee VTC Maintenance Crew in Troubleshooting and resolving collaboration and business application incidents.
  • Plan and Oversee preventative maintenance services in accordance with the manufacturer's recommended preventative maintenance schedules and SOPs
  • Implement and execute configuration management plans, processes, and procedures.
  • Oversee VTC Maintenance Crew in maintaining MDA collaboration systems and all associated VTC peripheral equipment associated with the VBIII Auditorium, and future operations/control centers and collaboration systems, and all associated peripheral equipment to successfully execute video conferencing and/or collaboration events. Maintain/utilize and procure manufacturer service and/or maintenance agreements.
  • Maintain currency with advancing technologies and provide recommendations for new technologies, including technology refresh, to the Government.

REQUIREMENTS

  • High School Diploma is required
  • College Degree not required but preferred
  • Must have 5 or more years’ experience in the Audio Visual industry
  • Individual must possess the following skills: in-depth knowledge of installation, operation, scheduling and support of desktop and conference room VTC systems in a secure government or military environment.
  • Working knowledge of AV concepts such as acoustics, lighting, aspect ratios, font size versus distance, scan rates, video standards and transmission systems.
  • Working knowledge of TEMPEST standards and IA concerns for multi-classification multimedia systems.
  • Must possess an organized working style and have an ability to work as part of a team.
  • Maintain a clean work environment.
  • Be a team leader and possess excellent leadership qualities
  • Strong verbal and written communication skills experience is important, responsibilities will include extensive team and customer contact
  • Familiarity with Microsoft Windows and Office products in required
  • Understanding electrical current (a plus)
  • Experience with Tandberg/Cisco systems installation, maintenance and troubleshooting
  • Experience with Control system installation (AMX,Extron and/or Crestron) (programming ability a plus)
  • Knowledge and experience with computer network configuration
  • CEDIA Certification a plus
  • CTS Certification a plus
  • CTS-D Certification a plus
  • CTS-I Certification a plus
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NMR Consulting is an Equal Opportunity Employer (EOE). M/F/D/V

 

 

 

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