Unified Communications Engineer

Information Technology Huntsville, Alabama Colorado Springs, Colorado


Description

Position: Unified Communications Engineer

Contract/Location: MDA - Huntsville, AL/Colorado Springs, CO

Clearance: Secret Clearance

 

Position Summary:

In support of client events, install (to include design and test), operate, and control video conferencing and A/V equipment.

 

Responsibilities

  • Install (to include design and test), operate, and maintain video conferencing equipment.
  • Must have extensive knowledge of VTC infrastructure equipment. This includes the configuration and operation of Cisco Telepresence Management Suite (TMS), VCS Control/Expressways, Cisco Meeting Server (CMS), CODIAN MCUs and Cisco VTC Endpoints.
  • As requested, provide video conferencing event planning packages consisting of test plans, engineering assessments, configuration drawings, accreditation documentation (as required) and other applicable documents or information.
  • Utilize the existing incident management-tracking tool (e.g., Remedy) for all related maintenance activities.
  • Troubleshoot and resolve collaboration and business application incidents.
  • Maintain currency with advancing technologies and provide recommendations for new technologies, including technology refresh, to the Government.
  • Maintain continuous uninterrupted services.

Requirements

  • High School Diploma is required.
  • Associate or Bachelor Degree in Computer Science, Engineering, or related field or related experience required.
  • Security + desired.
  • CCNA/P Collaboration desired.
  • 5+ years’ experience in the Audio Visual industry.
  • Working knowledge of A/V fundamentals a plus.
  • Strong verbal and written communication skills are important, responsibilities will include extensive team and customer contact.
  • Familiarity with Microsoft Windows and Office products in required.
  • Experience with Cisco systems installation, maintenance and troubleshooting.
  • Experience with Control system installation (AMX and/or Crestron).
  • Knowledge and experience with computer network configuration.

 

ADA Specifications:

  • Occasionally lifting of 5-10 lbs.
  • Regularly required to talk and or hear.
  • Extended working hours.
  • Will be required to use the computer screen for extensive periods of time.

 

 

NMR Consulting is an Equal Opportunity Employer (EOE). M/F/D/V