Full Stack Software Developer

IT – Information Technology Austin, Texas Chicago, Illinois Job Number: 9234

Position at Mattersight

Software Developer – Full-Stack
Chicago or Austin


NICE-Mattersight is looking for an entry-level Full-Stack Developer to join our Capture & Analytics development team. NICE-Mattersight is a leader in big data and enterprise analytics. Our platform, captures, analyzes, and creates insight from unstructured conversations, emails, employee desktop activity, and customer data. An impressive list of customers use these analytics to improve call center performance, increase customer satisfaction and customer retention, reduce fraud and streamline back office operations.


Are you looking for an opportunity to have real impact in a leading technology company?

NICE is the world's leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data.

NICE-Mattersight integrates NICE’s analytics and Mattersight’s behavioral analytics technology, allowing Fortune 500 enterprises to enjoy the market’s most powerful analytics in the cloud, driving personalization and smart connections in real time. As part of the NICE family, Mattersight offers its team members the chance to be part of an innovative, friendly, collaborative and rewarding environment that offers abundant opportunity for professional and personal growth in this exciting space.

Who you are:

A highly motivated cutting-edge software developer who wants to geek out in awesome Austin, TX with our phenomenal teams.

What you’ll do:

NICE-Mattersight’s Austin office is our software engineering hub. We foster an environment of collaboration and teamwork that you can contribute to and grow from. All teams enhance our micro-services architecture culminating in the core of our ground-breaking Capture and Analytics product suite. Whether the feature is handling of event stream data, finding insights in Big Data, understanding low-level OS behavior, mastering cross browser UI and media support, or understanding Continuous Delivery, NICE-Mattersight has opportunities.

For this position in particular, the successful candidate will perform design, development, sustaining engineering, UI implementation, and testing tasks within the Analytic Engine and Portal applications - leveraging C#, JavaScript, PHP and SQL. Much of what you build will be used daily, by thousands of end-users in diverse enterprise settings.

Some exciting projects on the horizon:
- Implementation and support of SSO integration for large enterprise customers, leveraging SAML
- Front-end development of new HTML5 media streaming framework
- Technical ownership of industry-leading personality model training and communication application, built on the Heroku platform
- Back-end development of our powerful analytic engine

What experience you definitely have:

• Strong Object Oriented design and development skills
• Exposure to popular programming languages/frameworks
• Hypermedia RESTful strategies
• Understanding of Microservice architectures
• Relational databases

What experience we’d also love to see:

• Specific languages: C# .NET, PHP, JavaScript, C++, SQL
• Testing frameworks: NuSpec, PHPUnit
• App frameworks: Bootstrap, Backbone/Marionette, JQuery
• Microsoft SQL Server and T-SQL
• Apache/NGINX
• Redis (or other caching technologies)
• Continuous Integration tools (like Jenkins)
• Postman
• Message Queues (RabbitMQ, MSMQ, ZeroMQ)


What we’re like

NICE-Mattersight values diversity, curiosity and collaboration. Employees from all experience levels and backgrounds are intermingled and encouraged to learn about each other’s projects. Our offices foster teamwork as well as self-motivation, with a healthy dose of fun thrown in.

Where you’ll be

NICE-Mattersight seeks candidates authorized to work in the United States. The Software Developer role will be based out of NICE-Mattersight’s Austin, TX or Chicago,IL locations. Candidates should anticipate little to no travel.

What you’ll make

NICE-Mattersight believes that a successful, thriving company starts with happy, satisfied employees. We are prepared to offer a highly competitive benefits and compensation package for the ideal candidate.

Be You

We are all different and that is powerful. Variability fuels our business and unites our work. It teaches us that strength lies in differences. To see what matters is our culture, and our culture starts with you.

Your different perspectives inspire us to be better. Your diversity fosters creativity and accelerates our innovation. Your unique skills and abilities make us stand out. Your background and experiences help us reach our full potential.

We are committed to a workplace that is increasingly diverse and inclusive, so be your best you.

NICE Systems is an Equal Opportunity/Affirmative Action Employer, M/F/D/V.

NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.