DevOps Expert

R&D / Engineering Raanana, Israel Job Number: 9671

Position at NICE

We are looking for a highly-motivated and talented DevOps Expert to lead the execution of DevOps scrum team in a challenging, innovative, fast-paced environment.

The TDevOps Expert is responsible to ensure a successful Scrum process within the Scrum team and to coach the scrum team to deliver done, high-quality products, by ensuring effective execution, efficiency and well-coordinated activities.

The DevOps Expert should work part time as one of the team members and take ownership on technical tasks implementations and stay hands-on.


Main Responsibilities and Deliverables:

  • Responsible to ensure that any roadblocks the scrum team cannot remove themselves are smoothed out. Shield the team to ensure a successful sprint delivery
  • Ensure smooth implementation of Scrum and Agile principles within the scrum team
  • Promotes Agile ideas beyond his/her own team - “Change-Agent” role
  • Coordinate and facilitate Scrum meetings such as daily standup, sprint planning, release planning, retrospective
  • Coordinate dependencies with external teams and other scrum masters
  • Promote an empowered, self-management, collaborative, multidisciplinary team environment that fosters ownership, creativity and innovation
  • Support, educate, engage & mentor the Team members (including PO), managers & other stakeholders to follow Agile principles and clear responsibilities they carry
  • Acts as management contact (e.g. for status)
  • Ensure team backlog is ready (e.g. groomed), available and provided by Product Owner before sprint starts. Organize and facilitate Scrum meetings, record team progress, etc.
  • Define, develop, and lead continuous integration and deployment pipelines
  • Define and develop automated quality and release gates
  • Collaborate with various teams and disciplines to promote and develop DevOps best practices
  • Manage day to day operations of pipeline, build, and source control software and resources
  • Perform ongoing maintenance and upgrades of DevOps systems



Qualifications / Education:

  • Degree in computer science or equivalent from a reputed institute
  • Scrum Master Education/Certification – advantage  
  • Proven work experience as a team leader or scrum master – advantage
  • 3+ years of experience practicing agile methodologies in a global R&D organization - advantage
  • Experience with Jenkins ci/cd
  • Scripting Writing
  • Good understanding of code promotion techniques, build automation, branching strategies
  • Excellent troubleshooting, problem solving, and debugging skills
  • Service-oriented; ability to supply services to a large R&D group
  • Ability to multi-task, prioritize, and ensure tasks are completed on schedule
  • Ability to work under high pressure
  • High attention to details and accuracy
  • Self-starter, autodidactic
  • Very strong verbal and written English skills
  • Ability to effectively prioritize and execute tasks in a demanding, high pressure environment
  • Organizational and facilitation skills
  • Excellent communication skills






  • Dockers/K8S - advantage
  • Jenkins
  • Python, Shell, batch or similar build scripting languages
  • Windows (7/10) & Linux experience
  • Git / bitbucket
  • Jira / TFS



  • Groovy
  • Artifactory
  • InstallShield and windows installer
  • Amazon AWS S3



NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.