SMB Sales Executive

Sales Mountain View, California Job Number: 11196

Position at NICE Actimize

SMB Sales Executive 

We are looking for a motivated and well-spoken SMB Sales Executive to join our sales team.

The SMB Sales Executive will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.

To be successful as an SMB Sales Executive you should be able to build instant rapport and achieve customer satisfaction. A top SMB Sales Executive should also be very competitive and a good listener.

SMB Sales Executive Responsibilities:

  • Communicating with customers, making outbound calls to potential customers, and following up on leads.
  • Understanding customers' needs and identifying sales opportunities.
  • Answering potential customers' questions and sending additional information per email.
  • Keeping up with product and service information and updates.
  • Creating and maintaining a database of current and potential customers.
  • Explaining and demonstrating features of products and services.
  • Staying informed about competing products and services.
  • Upselling products and services.
  • Researching and qualifying new leads.
  • Closing sales and achieving sales targets.

SMB Sales Executive Requirements:

  • Bachelor Degree.
  • Previous experience in an outbound call center or a related sales position preferred.
  • Proficiency in Microsoft Office and CRM software such as Salesforce.com.
  • Excellent communication skills, both verbal and written.
  • Good organizational skills and the ability to multitask.
  • Excellent phone and cold calling skills.
  • Exceptional customer service skills.
  • Strong listening and sales skills.
  • Proven ability to achieve sales targets.

NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.