IT Corporate Infrastructure Manager

IT – Information Technology Raanana, Israel Job Number: 12640

Position at NICE

IT Corporate Infrastructure Manager

(View all jobs) 

Raa’nana, Israel

NICE (NASDAQ: NICE) is the worldwide leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE’s solutions empower organizations to capture, analyze, and apply, in real time, insights from both structured and unstructured Big Data. This data comes from multiple sources, including phone calls, mobile apps, emails, chat, social media, video, and transactions. NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies. www.nice.com 

NICE is looking for an experienced and highly motivated manager, who possesses strong managerial and technical skills to join our IT management team as the IT Corporate Infrastructure |Manager.

If you are looking to be part of a dynamic team working in an exciting environment with global challenges,  this is the job you’ve been looking for! 

What you’ll be doing: 

  • Lead several global teams of experts to maintain, develop, and implement corporate services, applications, and platforms in the areas of System, Network, Unified Communication, and Security Operations
  • Create a yearly strategic plan based on the company strategy and execute upon it
  • Plan your yearly budget
  • Oversee projects executed in your domain from the design phase to the go live
  • Work on constantly improving the services provided to the company
  • Maintain a high level of service with minimal downtime
  • Be part of the IT management team and as such, assist in setting the long and short term strategies 

What you’ll need: 

  • BSc. in Computer Science/Software Engineering or equivalent
  • Experience managing global teams
  • Creative mindset, problem solver, service oriented, business view  
  • Hands on experience with network assets, compute & storage
  • Experience with the various OS, virtualization platforms, telephony, and backup solutions
  • Deep understanding of identity management in a multi domain environment
  • understanding of web & network access technologies
  • Understanding of O365 suite
  • Experience with unified communication platforms like PBXs, Teams, IM, VC,  etc.
  • Solid understanding of cloud architecture, platforms, and tools
  • Experience designing and/or troubleshooting network problems and providing superior customer service
  • High level verbal and written English skills

Would be very NICE if you have: 

  • System architecture background
  • Experience with M&As

Would be very NICE to see:

If you have any of the below, we highly recommend adding them to your CV. We'd love to learn about what you've done so far

  • A link to a post you wrote or an interesting presentation you’ve given
  • Interesting, non-trivial problems you’ve dealt with

NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.