Network Engineer & Team Lead

IT – Information Technology Southampton, United Kingdom London, United Kingdom Job Number: 9921

Position at NICE

NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise

software solutions that empower organizations to make smarter decisions based on advanced

analytics of structured and unstructured data. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions.

Dual HQ in Hoboken New Jersey and Raanana Israel, with 6800 employees located around the

globe in more than 35 countries

We are currently hiring for a Senior Network Engineer who'll be responsible for the following:

  • Support and deploy network & security systems (FWs, IPSs, web filtering systems etc.) and networking infrastructure (Campus LAN, data center networking, WAN, routing protocols, Wireless etc.).
  • Defining and enforcing rules for various network security control systems such as firewalls (both infrastructure and web application), intrusion prevention systems and virtual private networks
  • Work in collaboration with global teams in and outside IT alongside business relationship management
  • Provide escalated support and troubleshooting to maintain high availability and performance of the security & network infrastructure
  • Employ innovative thought and automation to improve workflow, efficiency & productivity
  • Identify technology gaps, develop and implement appropriate solutions collaboratively
  • Create and maintain detailed network & security documentation
  • Keep a tight relationship with integrators & vendors to maintain upgrades, installs, downtime planning alongside exploration of new features & innovative solutions
  • Evaluate, test and select enterprise networking & security hardware and solutions
  • Work with strict change management according to standards and processes
  • Matrix IT management role for our site in UK
  • Overseeing operations of the whole site on a day-to-day basis
  • This role will be IT senior focal point to our local business units
  • Will work directly with IT group leader and IT management to assure smooth site operation
  • Keeping staff motivated and focused


  • At least 5 years of experience with administration and implementation of IT security infrastructure(ForeScout, ISA/TMG, F5, Checkpoint  or PaloAlto, site-to-site VPNs, client-to-site VPNs, Symantec/Verisign Token systems)
  • At least 5 years of experience with networking mainly Cisco switches, routers, Wifi as well as F5 load balancers
  • Knowledge of AWS/ Azure /Google /365 cloud infrastructure is an advantage
  • Knowledge of networking protocols such as TCP/IP, QoS, BGP,OSPF,IPSEC, etc.
  • A deep understanding of monitoring systems and procedures (SolarWinds Orian, PRTG, SNMP)
  • Knowledge of authentication protocols such as OAuth, SAML, RADIUS, etc.  is  an advantage
  • Ability to manage personnel
  • Experience as a team leader or manager in tech role – advantage  
  • Background in IT systems (Virtualization, HW, storage) – advantage

Top qualities:

  • Assertiveness
  • Ability to work under pressure
  • Leadership
  • Ability to work in a global team & environment
  • Team player
  • High serviceability orientation
  • Can-do attitude
  • Highly organized

NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.