Linguistics Intern

R&D / Engineering Salt Lake City, Utah Job Number: 10072

Position at NICE inContact

Linguistics Intern

Location: Salt Lake City, UT

The Linguistics intern will work on two main projects supporting inContact’s analytics platform – providing annotated corpora according to specific guidelines, and implementing and testing linguistic algorithms and rules for inclusion in the NLP technology. The intern will be part of the Linguist Team and report to their daily progress to a senior Computational Linguist. 

Major Functions/Responsibility

  1. Complete a project enhancing inContact's analytics
  2. Perform corpus analysis over multi-channel data
  3. Collaborate with computational linguists
  4. Deliver algorithms and rules building upon inContact's proprietary NLP to produce business insights
  5. Report and presentation to upper level management on the final results of the project

 This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.

Required Education, Experience, and Specific Job Related Skills

Education Requirement:

Solid working knowledge of the workings of the English language, including Morphology, Syntax and Semantics

Completion of projects demonstrating strong analytical skills and problem solving abilities

Experience Requirement

Theoretical linguistics training (minimum one year)

Knowledge of Python

Fast learner with excellent communication skills

Ability to work independently on Engineering tasks once requirements are established

Experience Preferred

Corpora mark up and ontology building

Natural language processing experience or computational linguistics

Foreign language proficiency

ABOUT NICE: NICE makes it easy and affordable for organizations around the globe to create outstanding customer experiences while meeting key business metrics. NICE continuously innovates and is the only provider to offer a complete customer interaction platform in the cloud that is flexible, scalable and reliable for enterprise, small business, government and business process outsourcers.

NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.