Account Executive (Communication Compliance) - Financial Markets

Sales London, United Kingdom Job Number: 12008

Position at NICE

Thank you for taking a look at the job description for Account Executive (Communication Compliance) - Financial Markets at NICE! We are hiring and continuing to move forward even during these challenging times!                                                                            
About NICE.
NICE (NASDAQ:NICE) is a $1.5bn company with over 5,500 employees globally. Our solutions provide real-time interaction management, advanced analytics and employee engagement software to deliver faster, smarter and safer customer engagements, and to get major brands closer to their customers. NICE’s solutions help major brands to understand, predict and adapt to customers’ needs in real time so that they can create tailored experiences that go beyond what customers expect.  

Our stock price has hit multiple all-time highs during Covid-19. We know the market, we listen to our customers changing needs and adapt, without pausing or downsizing. 

The  Account Executive is the primary customer facing point of contact responsible for all sales activity in relation to the NICE suite of hosted/cloud/on premise Communication Compliance software applications and associated solutions. These Compliance solutions are primarily focused towards the Capital, Trading and Finance Markets divisions of large Global Financial and trading Clients. As the sales and relationship expert for strategic NICE accounts, they also work in deep collaboration other members of the Communications Compliance team to provide compelling value based propositions that position NICE solutions to address customers’ compliance challenges in relation to trade Communications Compliance. Strategic Account Executives are primarily responsible with effectively selling NICE’s advanced Communication Compliance software solutions with a value led sales engagement, requiring advanced solutions and value based selling skills and experience. 

The Account Executive is engaged in both managing the existing client relationships as well as having a major focus on expanding opportunities for new applications/solutions to existing and new target clients. 

You will:

Lead the sales, pre-sales, engineering and support efforts for the accounts to achieve business goals.

Achieve qualified pipeline generation targets and other leading KPIs

Have strong focus on NEW BUSINESS generation

Achieve annual sales quota

Engage sales leadership, account teams, and other internal company resources in defining and implementing account strategy to maximise client engagement and business success

Have extensive strategic development of initiatives targeted to specific accounts and that demonstrate NICE’s extensive capabilities as an advanced software based solution provider and proactively drive increased market share

Create and maintain a high-level of customer facing presence and a network of relationships to facilitate sales and promote alliances, partnerships and client loyalty

Master a deep understanding of the qualitative strategies and initiatives of the customer that articulate the goals of their company, including an understanding of the compliance process that will be used to measure the success of execution

Develop account plans that position NICE capabilities in anticipation of customer’s compliance strategies and goals

Confidently speak in great detail regarding all of NICE’s wider solution portfolio while working in collaboration with other NICE divisions when necessar

Provide critical insights to the customer that generate best-in-class credibility and contribute to a market leadership position for the company

Analyze customer’s business situations from multiple viewpoints to identify gaps and new business opportunities

Drive NICE response to customer’s key business challenges to improve NICE position for current proposals while enhancing long-term relationship

Establish high revenue, multi-year business plans with the target accounts

Provide personal and team expertise to customer executives as a trusted advisor while promoting long-term reliance on NICE

Encourage the account team and partners to analyze competition’s potential offerings and leverage NICE strengths and relationships for maximum competitive advantag

Develop and maintain high-level relations with customers including VP, and C level

Establish and maintain strong relationships and professional reputation within the accounts and throughout the sales cycle and beyond

About you:
  • Accredited qualification in a Business, IT, Computer Science, Sales or Marketing field
  • Circa 5 years of experience of DIRECT TOUCH software solutions/value led selling within the finance industry into large and sophisticated accounts
  • Strong relationship and value based software sales experience
  • Sound communicator with the ability to engage with multiple touch points and levels within a single organisation
  • Self-motivator and strong team player
  • Ideally experienced in NEW BUSINESS enterprise software sales solutions based on finance compliance solutions with an understanding communications technologies
  • Direct Sales and end user customer engagement experience , planning, execution and management of complex enterprise software value based sales process ideally within the finance sector
  • Existing finance sector contacts, relationship and client management skills that effectively builds trust and credibly
The job is based in our London offices (Blackfriars). The team is currently working from home. 

If you are a NICE person and want to help make the world a smarter and safer place to live and like the idea of being part of a dynamic and creative team of professionals, you will be part of our vibrant, fast-paced environment. You will be expected to conquer professional challenges, but we'll also find time for fun. We prize out-of-the box thinking and we reward excellence. We offer a unique culture, where there’s inclusivity yet room to be yourself. Our working culture is based on respect and teamwork, that strives for excellence and encourages everyone to give of their best, aim high and get the job done​. 

NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.