Enterprise Account Executive - Customer Experience (CX) Software Solutions

Sales Atlanta, Georgia Portland, Oregon Denver, Colorado Chicago, Illinois Los Angeles, California Remote, United States Indianapolis, Indiana Detroit, Michigan San Francisco, California Austin, Texas Dallas, United States San Diego, California Minneapolis, Minnesota St. Louis, Missouri Cincinnati, Ohio California Seattle, Washington San Jose, California Job Number: 8145

Position at NICE

You are fearless—eager to run through walls but smart enough to find the hidden doorway behind the library shelf.

You are generous—you hold that door open for the next person too.

We want to know: Are you NICE?


This is a REMOTE role

The AE role is charged with effectively selling all of NICE’s mature products with a high degree of sophisticated product knowledge and advanced selling skills. Due to the nuances of this role in particular, contact center / customer experience software experience is required.

You'll work in deep collaboration with various pre-sales and overlay teams to deliver a compelling value proposition that differentiates the NICE product portfolio from the competition. 

This role will hunt into complex enterprise accounts that you will develop into named accounts. Responsibilities include developing strategic initiatives targeted to specific accounts, executing successful sales of solutions which address customer business goals.

Successful candidates will possess:

  • Superior value-selling skills that effectively build trust and prioritize long-term client relationships.
  • 10+ years of experience selling multiple complex contact center software products and services (portfolio sales) into enterprise accounts.
  • Collaborative “quarterbacking” experience working with multiple groups both internally and externally.
  • Strategic displacement experience with a fearlessness and passion for building relationships and winning sales, regardless of competitive presence in accounts.
  • Consistent quota over-attainment.

More About Us: 

NICE Ltd is a publicly traded tech leader (NASDAQ: Nice) with over 300% steady stock growth over the past 5 years of our stable 33 year history, and accolades ranging from Most Innovative Company to #1 on Gartner’s Magic Quadrant. We help our clients work smarter—not harder—by using advanced analytics, Artificial Intelligence, and Robotics to do everything from preventing devastating financial crime, to powering life-saving crisis contact centers, to predicting your personality, and much more.

Some of Our Benefits:

  • Competitive base salary, uncapped commissions, and extremely aggressive accelerators. 
  • Shocking non-monetary incentives, ranging from fully paid getaways on private islands to luxury cars! 
  • Individual & family health, dental, vision, life and AD&D, STD, LTD, HSA, flex spending account, Employee Assistance Program, etc.
  • Pet insurance, because we know your best friend is a part of you too.
  • Ongoing training and development, and company-paid education assistance.
  • Company-funded 401k contribution.
  • Generous PTO, vacation, personal days, sick days, and time for when you need a little more (parental, bereavement, etc.)
  • Highly direct communication culture that’s literally a relief to candidates who value straight shooting
  • A deep commitment to corporate social responsibility and giving back to the community.
  • Fun events and celebrations such as end-of-quarter parties, retreats, game-filled events, and more!   


NICE Ltd is an Equal Opportunity/Affirmative Action Employer committed to providing an inclusive environment that enables every employee to work to the best of their ability. We support Diversity, Inclusion, and Equity and commit to hiring to increase Diversity of Thought without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law or common sense.

NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.