Cloud Infra Architect

R&D / Engineering Pune, India Job Number: 10677

Position at NICE inContact

  • Cloud Infra Architect are responsible for building platforms and frameworks to create consistent, verifiable and automatic management of application and infrastructure between non-production and production environments.
  • Hands-on with setting up and maintaining large scale and complex (both on-prem as well as cloud) solutions
  • Experience in Window as well as Linux environments
  • AWS experience mandatory, and other cloud providers are added plus
  • Good exposure to networking, as well as security aspects of setting up and maintaining environments
  • Mentor software development teams, encourage adoptions of latest technologies, promote use of best practices and design patterns.
  • Work with Application Development, Information Security, Infrastructure Provisioning, and Operations team to provide fully automated build and deployment routines for development, staging, and production environments to deliver quality software solutions.
  • Understand the application, infrastructure and DevOps tool chain relationship design the environment, CI/CD pipeline, and scripts.
  • Provide requirements and suggestions, monitor the requirement changes, understand the complexity, plan the release execution, and guide resources to bring the successful completion of release deployment goals and objectives. Work closely with delivery and architecture teams for this.
  • Work with the Project Manager and Account Manager, help develop project plans; identify development and project risks and collaborates on mitigation strategies. Assist in effort estimation and planning.
  • Communicate effectively with all the stakeholders and be obtain information as necessary.
  • Lead performance engineering and capacity planning exercises.
  • Mentor and guide junior members in the team.
  • Responsible for implementing, and driving best practices for enterprise deployments and software development lifecycle automation.
  • Keep up-to-date with latest technologies, trends and provide inputs / recommendations to project manager as required.
  • Envision and create the high level architecture and solution design (conceptual model, integration model, design strategy) for Microsoft based systems for Enterprise and ISV customers.
  • Work with project delivery teams, business users, and stakeholders to understand both functional and technical requirements, conduct assessment of current business and technology architectures and make application architecture decisions.
  • Identify key business and technology drivers that impact application architectures, such as user requirements, existing application environment and performance requirements.
  • Translate enterprise vision or business needs into long-term architecture solutions. Ensure that proposed and existing systems architectures are aligned with clients business goals and technical objectives.
  • Identify and recommend appropriate technology stacks, tools, frameworks and integration strategies for off-the-shelf solutions or third party packages.
  • Participate in the Architecture Review Board, providing technical guidance and design review / validation to strategic projects.
  • Review, advice and design standards, risks, costs versus benefits and impact on the enterprise business process & goals.
  • Conduct research on emerging technologies, trends and solutions areas in support of systems development efforts, and recommend technologies that will increase cost effectiveness and systems flexibility.
  • Hands-on experience with scripting as well as cloud formation


NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.