Chief Human Resource Officer

Human Resources New York City, New York


The Chief Human Resource Officer (CHRO) will report to the President and CEO and will be a member of the CEO’s senior management team. The CHRO is a key strategic leader who will champion a culture of excellence and innovation at NYPR. The successful candidate will be an integral part of the senior leadership team and will work with that group to set strategy and develop a human resources agenda that supports and aligns with the organization’s business goals and strategies. The CHRO is responsible for all HR matters for approximately 400 employees plus freelancers and temps. The CHRO also will be responsible for the full range of human resource functions, with a particular focus on workforce planning, talent acquisition, development and the creation of a culture that supports both. 

New York Public Radio is seeking a creative thinker who can develop systems and structures to increase the trust in human resources. This is a transformational moment and a new chapter at New York Public Radio, and the new CHRO will be a critical part of our new story. The CHRO will lead a team of 5 to 6 direct reports and work closely with our recently-formed Culture, Equity & Inclusion Council (CEIC) who are continuing the culture-change work and our commitment to building a fair and equitable workplace for all. The successful candidate will have strategic human resources experience leading a high-performance culture and creating a positive, accountability-based work environment. The successful candidate will have the ability to establish credibility at all levels of the organization, a strong leadership profile, exceptional communication skills, and superior influencing skills. Although broad-based knowledge of HR programs and strategies is highly important, we are also seeking a business-minded leader who understands the business levers that will drive growth and increase organizational capacity.

Overall Responsibilities:

  • Serve as a strategic business partner to senior leadership focused on a broad and transformational talent agenda designed to recruit, develop, and retain the very best forward-thinking talent in the business.
  • Direct the human resources organization in developing and executing best practices to promote employee engagement and to enable a high-performing workforce
  • Protect and uphold the mission and values of the organization with diverse employee audiences.
  • Create a compelling talent acquisition process to ensure that high-quality talent is attracted to all business segments and organization functions. Maximize the efficiency, quality, and cost-effectiveness of the recruiting process.
  • Oversee a talent development program that provides exceptional talent to fuel the organization’s growth. Deliver proactive, strategic guidance, and support for organizational planning and development initiatives that align the human resources agenda in support of key business strategies and initiatives.
  • Develop and maintain a performance management program as part of a culture that values continuous improvement and innovation, as well as professional and personal development.
  • Assist senior leadership in productive and innovative workforce planning strategies that encourage collaboration and build trust.
  • Anticipate key business issues and ensure that exceptional human resource consultancy services are delivered to all business units and teams.
  • Leverage data and analytics to increase employee performance and maximize customer service, elevating the overall customer experience.
  • Build an organizational commitment to diversity, equity, and inclusion – and their productive values, both internally and in the marketplace.
  • Lead the human resources organization to recruit, motivate, train, and develop a team that reflects the values of NYPR while ensuring that human resource costs and services are aligned with organizational goals.
  • Spearhead strategic organizational effectiveness initiatives that aim to improve current state operations or plan for changes to come.
Key Selection Criteria:
  • Fifteen to twenty years of senior human resource leadership experience in a leading organization, ideally one that has had a focus on transformation and innovation in which the human resources function serves as a strategic business partner.
  • Involvement serving as an advisor to the senior leadership team; experience serving on an operating committee.
  • Experience with leadership development and coaching.
  • Demonstrated understanding of HR department budget management, ensuring that key initiatives are prioritized and appropriately funded.
  • Proven success with cultural transformation initiatives.
  • Aptitude with organizational structure and design that will set up NYPR for future success.
  • Demonstrated innovation in building, from the ground up, training, and development programs that foster career development and internal mobility.
  • Prior leadership of a talent agenda that contributed to organizational growth and improved client service in areas such as career development, feedback and coaching, diversity, internal communications, and performance management.
  • Established aptitude for navigating matters of employment law in the state and city of New York, as well as Labor-Management relations that will foster proactive communication and collaborative problem solving (including both non-union and SAG-AFTRA unionized employees)
  • Proven ability to create effective communication and leverage relationship building skills at all levels in an organization.
  • Strong history with employee compensation up to and including senior management compensation in cooperation with the Board’s compensation committee.

Personal Characteristics Desired:

S/he will be a strategic thinker and trusted advisor, experienced at implementing transformational change. S/he will understand the value of NYPR’s brand and embrace its journalistic mission. The ideal candidate will be:

  • Inspiring, innovative, creative, and visionary.
  • Operations- and detail-oriented with sound business acumen and judgment.
  • Collaborative with the ability to maneuver from big picture, strategic thinking to the tactical implementation of human resource services for NYPR.
  • Open, visible, and approachable.
  • Energetic, accountable, and results-oriented.
  • An excellent relationship builder, both across the organization and within the HR division.
  • A proactive communicator who inspires confidence takes initiative and has the ability to create innovative solutions to complex problems for a diverse constituency.
  • An unquestioned reputation for integrity and ethics; a strong ability to quickly gain the trust of others.