Superviseur/Superviseure - Commerce de détail

Field Management Quebec City, QB Thetford Mines, Quebec Trois-Rivieres, Quebec Sherbrooke, Quebec Chambly, PQ


Brief Description

We are currently seeking a career-oriented individual to join News Marketing Canada as an entry level Field Supervisor (also known as Area Manager). The position is field based, working from a home office, and the hired candidate will oversee field operational servicing of our SmartSource in-store product lines in grocery, drug and mass merchandise stores: Specifically in the following areas:

Includes the geography of: Sherbrooke, Trois-Rivières, Thetford Mines, Chambly, Granby

The Field Supervisor is responsible for direct oversight of 32 merchandisers who install and service Advertising and Merchandising programs in grocery, drug, convenience, and mass merchandise outlets.

The chains serviced include (but are not limited to):  Metro, Loblaw, Jean Coutu, Pharmaprix, Familiprix, Uniprix, Super C, Richelieu

The Area Manager is accountable for successful execution of all programs in their area to ensure quality, integrity, and cost efficiency of every News Marketing Canada In-Store initiative.

Responsibilities Include: 

Program Management: 
- Analyze workflow and deploy resources appropriately, i.e., people and supplies
- Ensure effective communication from the market to the area and to their manager; including internal customers
- Ensure data and reporting integrity
- Manage flawless execution of all aspects of the program
People Management and Development: 
- Ensure area is fully staffed and operational. This includes recruiting, training, development, evaluation, planning, motivation, separation, performance management of direct reports, and supervise.
- Works with Market Manager to develop succession plan for the area
Client Management: 
- Develop and maintain front line relationships with store personnel
- Liaison with manufacturing clients in store
Financial Management: 
- Thorough, detailed knowledge of the area, establishes operating budgets for each cycle that reflect area trends, issues and store make up
- Analyzes variances and makes recommendations for continuous improvements to programs and processes
- Monitors area expenses carefully, ensuring integrity of financial processes and controls


Experience Needed:
- 2-4 years relevant experience with at least one year of supervisory experience
- Working with part-time, offsite workforce preferred
- Client and customer interface
- Recruiting at part-time level
Skill Requirements: 
- Strong program management skills with ability to successfully lead programs from inception to conclusion
- Proven ability to interact effectively with clients and customers, supervisors and direct reports
- Ability to supervise and train
- Ability to persuasively communicate ideas
- Ability to see and communicate organizational goals and philosophies and understand how their role relates to overall market goals and direction
- Ability to analyze information and recommend and implement process improvements
- Financial analysis and accountability skills
Personal Traits:
- Flexibility
- Open to constructive criticism, and a willingness to take ownership, be held accountable and hold others accountable
- Sense of urgency
- Career motivated
Physical Requirements:
- Ability to lift up to 25 pounds and stand on feet for extended periods
- Certain projects may require repetitive bending, lifting and stretching
- Ability to install all SmartSource products, including: carts, shelf, freezer and Floortalk*
Non-Skill Requirements: 
- Area Managers must have a valid driver's license (for at least 2 years)
- Ability to drive during the day and night is required (up to 2-3 hours depending on home office location)
- Potential for overnight travel

*Note that frequency and activities required to perform all job requirements are not listed