Ambulatory Navigator Clinics
Description
Nashville General Hospital is hiring an Ambulatory Navigator for our Clinics for Full-time day!
We are seeking a compassionate and resourceful Navigator to join our ambulatory primary care and specialty clinic. The ideal candidate will assist patients in navigating the healthcare system, ensuring they receive coordinated, accessible, and patient-centered care within a Patient-Centered Medical Home (PCMH) model. This role involves direct patient interaction, care coordination, and collaboration with the healthcare team to enhance patient outcomes and experience.
As an Ambulatory Navigator, you will:
- Assist patients in understanding their diagnoses, treatment options, and care plans
- Educate patients on managing chronic conditions, preventive care, and healthy lifestyle choices
- Coordinate patient appointments, referrals, and follow-up visits, ensuring seamless transitions between providers and services
- Collaborate with healthcare providers, specialists, and other care team members to develop and implement comprehensive care plans
- Utilize health information technology to track patient outcomes, identify care gaps, and implement evidence-based practices
- Connect patients with community resources, social services, and support groups as needed
- Assist patients with financial and insurance issues, including obtaining pre-authorizations and understanding coverage options
- Provide information on available healthcare services, programs, and resources within and outside the clinic
Required Skills & Qualifications:
- Associate’s degree in healthcare, social work, or a related field preferred.
- Minimum of 2 years of experience in patient navigation, care coordination, or a similar role in a healthcare setting.
- License to practice as a Registered Nurse in the State of Tennessee preferred, but not required
About Nashville General Hospital
Nashville General Hospital (NGH) is Nashville’s original community-based hospital. Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services and acute care to ancillary and ambulatory services. NGH continues to maintain its strong commitment to the healthcare needs of Nashville and Davidson County underserved, while also providing care to all segments of the community
Our benefits include:
- Medical, Dental, and Vision Insurance within first 31 days of employment
- Programs to reduce share of deductible and total out-of-pocket expenses
- Metro Health Incentive Program - Access to high quality healthcare without incurring out-of-pocket expenses
- Short and Long-Term Disability - up to 60% of eligible weekly pay
- Life Insurance - Metro provides you with basic life and AD&D coverage equal to $50,000 ($32,500 if you are age 65 or older), at no cost to you.
- Retirement Plan - eligible up to IRS max limits and includes company contribution
- Shift and Weekend Differential Pay Offered on Nights and Weekends
- Tuition Reimbursement for employee and dependents
- 12 paid holidays - any holiday worked is another holiday banked
- Flexible Spending Accounts
- Free Parking for all employees
Nashville General Hospital is an Equal Opportunity Employer/Disability/Veteran
We are an E-Verify employer.
For more information, please click on the following links:
E-Verify Participation Poster: English | Spanish
E-Verify Right to Work Poster: English | Spanish