Scheduling Auditor

Registration Nashville, Tennessee


Description

Nashville General Hospital is hiring for a Full Time Scheduling Auditor for Patient Access Services in Nashville, Tennessee.
 
The Scheduling Auditor will Independently coordinate and assist in activities involved in the processing and implementation of new or modified physician templates. Effectively work with users to understand their questions/applications issues. Perform in-depth analysis of template management workflows and auditing to support the governance of templates. The Scheduling Auditor will work closely with other Leadership of the Patient Access Department as well as staff from clinical departments, project managers and staff to provide reports and updates as required
 
Scheduling Auditor Roles & Responsibilities:
  • Independently coordinate and assist in the collection, processing and implementation of new or modified physician templates
  • Ability to prioritize requests and projects and request assistance as needed.
  • Effectively work with users to understand their questions/applications issues.
  • Maintain templates daily by reviewing and monitoring for errors.
  • Assist in preparations for data conversions, systems upgrades and new system implementations.
  • Assist with testing when version enhancements are completed.
  • Assist with Capacity Management of physician.
  • Assist with training staff on template design and corrections.
  • Assist in creating documentation for new processes upon completion of project.
  • Update project tracking tool on a weekly basis with new project and status.
  • Generate reports to assist in determining where new processes or templates would support improved operational or patient experience.
  • Recommend changes to better meet customer needs.
*This role may encounter Protected Health Information (PHI) as part of regular responsibilities.  Employees must abide by all requirements to safely and securely maintain PHI for our patients. 
 
Required Skills & Qualifications
  • High School Diploma or GED (or equivalent experience)
  • 2 years’ experience in a scheduling capacity or practice manager 
  • Strong PC experience and Microsoft Office: experience required including Access, Excel and PowerPoint, Word skills required.
  • Ability to work with multidisciplinary teams.
  • Strong written and verbal communication skills.
  • Strong attention to Detail/Process with strategic thinking and planning skills.
  • Strong organization and time management skills  
About Nashville General Hospital   
 Nashville General Hospital (NGH) is Nashville’s original community-based hospital. Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services and acute care to ancillary and ambulatory services. NGH continues to maintain its strong commitment to the healthcare needs of Nashville and Davidson County underserved, while also providing care to all segments of the community   
 
Our benefits include:   
  • Medical, Dental, and Vision Insurance within first 31 days of employment 
  • Programs to reduce share of deductible and total out-of-pocket expenses 
  • Metro Health Incentive Program - Access to high quality healthcare without incurring out-of-pocket expenses 
  • Short and Long-Term Disability - up to 60% of eligible weekly pay 
  • Life Insurance - Metro provides you with basic life and AD&D coverage equal to $50,000 ($32,500 if you are age 65 or older), at no cost to you.
  • Retirement Plan - eligible up to IRS max limits and includes company contribution 
  • Shift and Weekend Differential Pay Offered on Nights and Weekends 
  • Tuition Reimbursement for employee and dependents 
  • 12 paid holidays - any holiday worked is another holiday banked 
  • Flexible Spending Accounts 
  • Free Parking for all employees 
 Nashville General Hospital is an Equal Opportunity Employer/Disability/Veteran  
 
Join our team at Nashville General Hospital. Apply today!   

We are an E-Verify employer.

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