Medical Receptionist
Description
Nashville General Hospital is hiring a Medical Receptionist for Internal Medicine Clinic for Full-time day!
The Medical Receptionist is primarily responsible for performing reception, clerical, registration and medical record duties and functioning as the focal communication source for the Internal Medicine Clinic under the supervision of the Patient Care Manager. Works cooperatively with ancillary, nursing, medical and other patient-team personnel to maintain standards for professional ambulatory patient care delivery. *This is a Monday-Friday position working from 8:30am-4:00pm
As a Medical Receptionist, you will:
Patient Reception and Check-In:
- Greet patients and visitors with a friendly and professional demeanor.
- Verify patient information and update records in the electronic health record (EHR) system.
- Manage appointment schedules and coordinate patient flow efficiently.
Administrative Support:
- Handle phone calls, respond to inquiries, and direct calls to appropriate staff.
- Process insurance verifications, collect copayments, and handle billing inquiries.
Documentation and Records Management:
- Maintain accurate and organized patient records and appointment logs.
- Ensure compliance with all regulatory requirements and clinic policies.
Customer Service:
- Address patient concerns and complaints promptly and courteously.
- Provide information and assistance regarding clinic services, procedures, and policies.
Team Collaboration:
- Work collaboratively with healthcare providers, nurses, and other administrative staff to deliver coordinated patient care.
- Participate in team meetings and contribute to process improvement initiatives.
Required Skills & Qualifications:
- High School Diploma or equivalent required; associate degree or higher in a related field preferred
- Minimum of 1 year of experience in a medical receptionist or administrative role
About Nashville General Hospital
Nashville General Hospital (NGH) is Nashville’s original community-based hospital. Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services and acute care to ancillary and ambulatory services. NGH continues to maintain its strong commitment to the healthcare needs of Nashville and Davidson County underserved, while also providing care to all segments of the community
Our benefits include:
- Medical, Dental, and Vision Insurance within first 31 days of employment
- Programs to reduce share of deductible and total out-of-pocket expenses
- Metro Health Incentive Program - Access to high quality healthcare without incurring out-of-pocket expenses
- Short and Long-Term Disability - up to 60% of eligible weekly pay
- Life Insurance - Metro provides you with basic life and AD&D coverage equal to $50,000 ($32,500 if you are age 65 or older), at no cost to you.
- Retirement Plan - eligible up to IRS max limits and includes company contribution
- Shift and Weekend Differential Pay Offered on Nights and Weekends
- Tuition Reimbursement for employee and dependents
- 12 paid holidays - any holiday worked is another holiday banked
- Flexible Spending Accounts
- Free Parking for all employees
Nashville General Hospital is an Equal Opportunity Employer/Disability/Veteran.
We are an E-Verify employer.
For more information, please click on the following links:
E-Verify Participation Poster: English | Spanish
E-Verify Right to Work Poster: English | Spanish