Director of Critical Care
Description
The Clinical Director leads operational plans to support the strategic plan of the department(s) and the hospital. Contributes to the organization's success in clinical outcomes, service to all customers (patients, families, physicians, and employees), and to a positive financial state. The Clinical Director is responsible for the administration and supervision of all medical personnel and leads med-surg by focusing on safe patient care while effectively managing operations.
Education
Bachelors of Nursing Required
Masters Required
Additional education requirements
Master’s degree in Health-Related Field required or completed within 2 years of assuming the position.
3-5 years’ management experience required.
Certifications &Licensures
BLS Required
ACLS Required
Additional Certification & Licensures details
Active TN nursing license.
Experience
Three (3) years of clinical experience required, Experience in operations, effective communication and leadership skills and a willingness to lead by example preferred. Demonstrated physician collaboration necessary. Knowledge of hospital and departmental procedures, patient care procedures and the ability to operate technical equipment as acquired through orientation. Knowledge and experience in budgeting, business planning, project management, and effective management of human and material resources. Excellent interpersonal and communication skills. Proven ability as a mentor. Must be able to assist clinically when needed.
Job Duties
Leadership: Directs staff and services to ensure the delivery of efficient, quality care. Actively supports the organization’s leadership functions and collaborates with other organizational leaders.
· Knows, practices, and communicates the organization’s mission, vision, and values throughout the areas of responsibility.
· Works collaboratively with the organization’s leadership and medical staff, to set, achieve and maintain a highly ethical, hardworking organization that delivers efficient, quality services in a comfortable caring atmosphere.
· Develops, plans, and implements strategies for the intensive care areas for providing safe, high-quality care, increasing revenue, enhancing volumes, maximizing the use of resources, and decreasing costs.
· Demonstrates critical thinking skills in finding and implementing innovative solutions to problems. Takes the initiative to identify problems and design solutions.
· Establishes lines of authority and responsibilities within the intensive care areas. Clearly defines the duties of personnel to ensure departmental objectives are accomplished and disciple/structure maintained. Holds personnel accountable to their duties.
· Creates and maintains an environment and climate for all personnel to practice safe, high quality, and individualized nursing care. Continually seeks, analyzes and enhances patient care and services to meet and exceed the needs and expectations of the customer.
· Appropriately responds to customer concerns; follows up to issue resolution. At times, integrates customer concerns into performance improvement activities.
Operational Management: Effectively manages daily operational clinical operations, personnel, and processes.
· Effectively manages and develops direct reports. Ensures the effective management and development of all employees in assigned areas of responsibility.
· Ensures availability of resources and utilizes resources effectively through standardization of equipment, inventory management, and implementation of effective staffing based on patient acuity, census, and regulatory requirements. Appropriately plans staffing and scheduling.
· Recruits, interviews, and hires staff in accordance with hospital policies to meet departmental needs; Collaborates with Human Resources to promote an effective and efficient hiring process. Build a cohesive team conducive to staff retention.
· Determines the need for and initiates counseling, disciplinary actions, EAP referrals and other employee administrative/ managerial measures.
· Develops, implements, and monitors capital and operational budgets. Ensures accurate and timely capture of revenue via overseeing dept charges, maintaining updated charge master and ensuring staff awareness to charging processes.
· Oversee/Arrange for repair/replacement of equipment as necessary; forecasts 5 yr. plan need to ensure department has equipment to effectively perform.
· Ensures that all employees possess the necessary competencies to perform their assigned duties; ensures individual corrective plans are developed and implemented as needed. Ensures employees receive feedback on their performance; evaluations are timely and complete in all areas of accountability.
· Must be able to step in clinically if needed to ensure efficient operations and throughput.
Collaborates with patient care services staff at all levels, inter-disciplinary and other stakeholders
· Facilitates collaboration within organized nursing and patient care services and the organization.
· Collaborates with nursing staff and other disciplines at all levels in the development, implementation, and evaluation of programs and services.
· Collaborates with administrative peers in determining the acquisition, allocation, and utilization of organizational fiscal and human resources.
· Collaborates with the human resources staff to develop and implement recruitment and retention programs for staff.
· Provides the opportunity for ongoing communication between self and staff.
· Collaborates with other providers of nursing/patient care within the delivery system for provision of seamless delivery of services.
Quality and Service
· Review unit performance in relation to established goals, implementing changes to effect continual improvement in the services provided.
· Create service standards from knowledge of patient/customer expectations and evidenced based practice.
· Standardize services, processes, resources, and practices where appropriate to improve efficiency maximizing continuity of patient care while maintaining professional standards within disciplines.
· Lead activities related to performance improvement to establish and meet clinical quality goals, effective cost management, and patient satisfaction.
· Lead the development and implementation of work systems, with a focus on enhancing patient throughput.
· Implements and enforces processes and policies necessary to coordinate the operations of the intensive care areas and ensure department-wide regulatory compliance related to patient safety and regulatory standards.
Physical / Environmental Requirements
Talking Continual
Seeing Continual
Hearing Continual
Walking Frequent
Sitting Frequent
Balancing/Climbing Frequent
Standing Frequent
Lifting - 50+ lbs. Occasional
Carrying - 50+ lbs. Occasional
Pushing/Pulling - 50+ lbs. Occasional
Stooping/Kneeling Occasional
Nashville General Hospital is an Equal Opportunity Employer/Disability/Veteran.
We are an E-Verify employer.
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