Network Operations Engineer - Juniper & Cisco - NASA/JPL

Information Technology Pasadena, California


Take your career to new heights. Come join us at MORI Associates and help us support the most exciting projects at NASA/Jet Propulsion Laboratory. 

As a Network Operations Engineer you will be part of a dedicated team of diverse professionals creating and supporting cutting edge solutions for our client’s critical missions. MORI is a mid-sized nationwide company founded in 1997 with the ideals that creating an agile organization full of innovative and passionate people will progress science and technology for all life on earth. We focus on offering a complete range of services from strategic consulting to the development of Information Systems and providing advanced engineering solutions. Now, let’s see if this opportunity is the right challenge for you.

MORI provides for the sustained, efficient and effective delivery of IT services, and infrastructure to enhance service delivery to NASA’s Jet Propulsion Laboratory.

The Network Operations Engineer is a member of the Network Operations Team, supporting hardware, software and applications comprising the Network Infrastructure. This job requires the fundamental understanding of Switching, Routing, and the TCP/IP Stack. It includes analyzing, monitoring, troubleshooting, repairing and upgrading of network switches, routers, wireless access points, firewall appliances and other devices. It also includes working with networking tools such as Spectrum, NCM, Cisco Prime, EM7 as well as deep understanding of network protocols like SSH, FTP, DNS, DHCP, SMTP and Switching/Routing protocols. As a Network Admin, there is a lot of interaction and coordination that goes on with other teams such as the monitoring team, the Help Desk, the SA team and Network Engineering team. Network Administrators also support network upgrades and new product rollouts, which involves configuration management compliance. Network Administrators respond to alerts, events, and customer reported issues within stated service level agreements and escalate problems as required to the engineering team, and resolve significant matters exercising independent judgment ensuring that JPL OCIO network security and performance standards are met.

  • Help establish networking environment by contributing to the design, configuration, and implementation of new networks,
  • Follow procedures and standards as outlined by JPL policy
  • Contribute to the development and implementation of new solutions and improving resilience of the current environment
  • Analyze and fix network performance issues utilizing available tools
  • Troubleshoot network problems and outages, schedule upgrades and collaborate with network architects and engineers on network optimization
  • Install/remove hardware and move equipment on as needed between data centers and Hub rooms
  • Undertake data network fault investigations in LAN/WAN environments by using information from multiple sources
  • Upgrading data network equipment to latest stable OS releases in coordination with the networking security and engineering teams
  • Configuration of routing and switching equipment
  • Support Data Center equipment deployment and configurations (Cisco and Juniper)
  • Troubleshoot day-to-day User related issues starting from basic connectivity all the way to network performance and latency issues.
  • Basic configuration of firewalls and Perimeter security actions
  • Provide On Call support

Network Infrastructure Support Includes –

  • Cisco and Juniper Networking Switches (install, config and maintenance)
  • Cisco and Juniper Routers (install, config and maintenance)
  • Wireless Access Points (install, config and maintenance)
  • Palo Alto and Juniper SRX Firewalls (install, config and maintenance)
  • Profound understanding of ACLs and firewall policies
  • Understanding of IP Fabric EVPN-VXLAN
  • Experience with Pulse Secure VPN solutions
  • CCNA / JNCIA: CCNA and/or JNCIA or higher desired

To qualify for this challenging opportunity, you should possess a High School diploma with 7+ years of related experience. Associates degree with 5+ years of related experience. Bachelor’s degree with 3+ years of related experience. Good written and verbal communication skills and customer care skills.

Desirable to have 2+ years basic Switch and Router configuration and troubleshooting. 2+ years configuring and managing basic VPN connectivity Network Performance Tuning, LAN Knowledge, Problem Solving, Multi-tasking, Quality Focus, Technical Understanding, Quick Study. CCNP Certification or Juniper JNCIA-Junos, JNCIS-SP, JNCIP-SP desirable

MORI Associates offers comprehensive benefits including matching funds for 401K plans.