Floor Attendant - Overnight: Part Time Year Round

Housekeeping New Paltz, New York


BASIC FUNCTIONS AND RESPONSIBILITIES:

 

Performs custodial work in interior public areas of the Mountain House and other building interiors.  Responds to guest requests for housekeeping services.

 

ESSENTIAL JOB FUNCTIONS:

 

  • Fulfill requests for items such as pillows, linen, paper goods, light bulbs, boxed or unboxed beds, furniture, etc. in a timely fashion.                
  • Follow systematic night cleaning schedule as advised by Night Supervisor and/or Night Manager.
  • Move cabinets, boxes, furniture, and equipment to clean areas.
  • Sweep, mop, dust, vacuum, wax, and buff dining areas, meeting rooms, and public areas as assigned.
  • Clean and disinfect public areas. Empty trash receptacles and sanitize.  Transport trash to proper waste unit.
  • Remove stains from such surfaces as rugs, drapes, walls, and floors using chemicals and cleaning solutions
  • Inspect public restrooms.  Brush and scrub toilets, urinals, sinks and drains.  Clean mirrors, sink-tops, and all bathroom surfaces.  Clean and sanitize baby changing stations. Empty trash receptacles, sanitary disposal boxes, and sanitize.  Transport trash to proper waste unit.          
  • Maintain the appearance of the public areas, including hallways, staircases and entrances.  Clean walls, ceilings, fixtures, windows and equipment.                
  • Write Maintenance requests for areas or equipment in need of repair or in need of preventative maintenance.                                 
  • Protect the property of Mohonk Mountain House in all areas of the house, noting and reporting any changes, damage, or missing items of furniture or decorative items.                
  • Return all equipment used during the shift to the storage areas in which they found it; leave all closets cleared of trash and locked.                
  • Respond quickly to reports of incidents requiring cleanup and follow established standards for cleanup.
  • Participate in special cleaning projects.
  • Operate machinery such as vacuums, carpet cleaning machines, floor buffers, washers, dryers, ironer/folders, elevators,
  • Maintain appropriate supply levels of paper goods, soap, and other supplies.
  • Work with chemical cleansers, disinfectants and sanitizers.
  • Shovel snow from balconies and pathways.
  • Work under pressure and maintain composure while dealing with large volumes of people.
  • Comprehend the special cleaning needs of public restrooms and is motivated to meet the challenge those facilities present while acting in a manner which allows maximum privacy and consideration to guests and employees.
  • Check for and immediately report any damaged or missing furnishings or decorative items throughout the hotel.
  • Sign out keys and return at the end of shift.
  • Inform supervisor of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
  • Operate vehicles safely while driving and/or parking in compliance with Mohonk Mountain House Traffic Rules and Regulations.
  • Wear proper Personal Protective Equipment as prescribed by cleaning agent or in accordance with our Mohonk Mountain House Standards and Protocols.
  • Inspect work by touch, sight, sound and smell for conformance to prescribed standards of cleanliness.
  • Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees.  Hear verbal instructions, directions and warnings.
  • Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
  • Lift up to 30 pounds from ground level to waist and carry a distance of up to 25 feet with/ without assistance.  Walk up to 7 miles per day.
  • Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, through passageways, in/out of elevators.
  • See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
  • Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
  • Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff. 
  • Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
  • Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
  • Listen well, communicate effectively and establish effective working relationships with other staff, management, vendors and guests that have a variety of educational backgrounds and values.
  • Work productively and efficiently with or without supervision when performing routine tasks.
  • Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.

 

QUALIFICATIONS:

 

  • At least 18 years of age.
  • Valid Driver’s License.
  • Previous hotel-related/cleaning experience desired.

 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.