Bike/Tennis Attendant: Seasonal 5/25 - 9/7

Recreation New Paltz, New York

JOB TITLE: Tennis Clerk/ Maintenance Staff

Assist the Tennis Professional with shop operations and court maintenance to maximize usage and revenue. Maintain a safe environment at the Shop. Rent bicycles and helmets to our guests by properly sizing and fitting for their bicycle ensuring their safety.




  • Record and coordinate all court and lesson reservations.
  • Use a PC to process payment and implementation of data into a software program
  • Responsible for all daily office procedures, such as answering the phone.
  • Organize and run all social doubles mixers and events at the Tennis Courts when the Professional is not available.
  • Fill-out guest voucher forms for all items purchased at the Shop.
  • Operate the cash register to record all sales in the Shop.
  • Operate the Ser-Ace golf cart in order to groom by sweeping and rolling the courts.
  • Water the tennis courts as conditions demand.
  • Apply calcium chloride to the court surface as conditions demand.
  • Maintain a clean and orderly appearance of the interior of the Shop, Wheelworks Shop, the tennis courts, and the surrounding area.
  • Fill water coolers on the tennis courts every day and empty trash cans on a daily basis.
  • Recommend and sell merchandise in the shops.
  • Communicate clearly and effectively with the Tennis Staff and other Mohonk service staff.
  • Play tennis with guests as need arises.
  • Operate Tennis Mate machine and/or tennis ball machine.
  • Conduct regular inventory of beverages and other merchandise in the Shop and replenish as needed.
  • Inventory and inspect merchandise as it is received.
  • Maintain a cleanliness of the shop area; including: shop appearance, equipment, merchandise, and conduct routine maintenance of items such as bicycles, and other equipment.
  • Complete sanitation protocols and record daily.
  • Lead guests on a daily guided mountain bike ride up to 8 miles.
  • Record guest usage of bicycles.
  • Explain rules and regulations for using the bicycles in a clear manner.
  • Familiarize self with all bike trails.
  • Distribute and highlight suggested routes on Bicycle maps. 
  • Coordinate completion of bicycle assumption of risk form.
  • Speak clearly to groups of 1-15 people.
  • Hear oral/auditory instructions, directions or warnings.
  • Maintain safe and pleasant environment for the guests.
  • Work in a manner that will not endanger self or others.
  • Handle adversity, change and pressure situations in a calm and level headed manner.
  • Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
  • Adhere to Mohonk Mountain House dress and grooming standards at all times.
  • Demonstrate knowledge for the rules for playing Tennis, Disc Golf, Croquet, Lawn Bowling, Horseshoes, Volleyball, and Basketball.
  • Demonstrate knowledge and appreciation of nature and the outdoors.
  • Possess good natural or corrected vision to respond quickly to various situations.
  • Identify safety hazards by sight, sound, and/or smell. Ensure hazards are corrected. 
  • Work other areas of Activities on a regular basis, such as: Boat Dock, Kids’ Club, Information Summerhouse, Tennis, Campfires, and special events.
  • Work flexible or changing days and hours; including days, nights, weekends, holidays, and occasionally up to 14 hours per shift.
  • Handle adversity, change or emergency situations calmly and with a level head.
  • Demonstrate patience with children (age 2-17) as well as adults.
  • Memorize a history tour of the grounds, trails, and story of Mohonk and the Smiley Family.
  • Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
  • Bend, stoop, reach, climb, carry, and lift up to 75 pounds consistently throughout an eight-hour work day.
  • Carry a two-way portable radio and earpiece to communicate and provide immediate response to emergency situations




  • Experience or potential in a people-oriented job or potential for success in a people-oriented job preferred.
  • At least 18 years old.
  • Valid driver’s license.
  • CPR/First Aid certification strongly preferred.


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.