Conference Planning Manager: Full Time Year Round

Conference Services New Paltz, New York


BASIC FUNCTIONS AND RESPONSIBILITIES:

Plan, coordinate and supervise all aspects of group functions in keeping with Mohonk policies, customs and principles. Act as a liaison between client and Mohonk Staff.

 

ESSENTIAL JOB FUNCTIONS:

 

  • Communicates with clients to plan all events and obtain needed information necessary for a successful meeting.
  • Confirm all clients’ needs for guest rooms, transportation, meals, meeting room setup and audio visual requirements, recreation and billing arrangements.
  • Communicate all clients requirements internally with the departments and individuals involved.
  • Prepare Banquet Event Orders according to clients’ needs and distribute to operation.
  • Attend weekly Banquet Event Order meetings to review Banquet Event Orders and meeting setup to ensure a successful meeting.
  • Work closely with the Sales Department to ensure that clients’ needs and requests are being fulfilled.
  • Plan and conducts pre and post conference meetings when appropriate.
  • Review Daily Events schedule, Daily BEO distribution/change log and Reader Board listing for accuracy on daily basis.
  • Perform follow-up evaluation with group contacts and ensure billing accuracy.
  • Ensure correct email addresses are in place for MeetingScope evaluations.
  • Perform visual inspections of all meeting setups, meal setups and recreation events daily to ensure successful events. Make all introductions necessary with Mohonk staff and clients.
  • Prepare notes for and attend weekly Staff Meeting and Group Pickup/Block meeting.
  • Ensure that Rooming Lists for groups are turned in by due date and information is sent to reservation. Respond to emails addressing this subject from Division Heads.
  • Work in a manner that will not endanger self or others.
  • Adhere to all of Mohonk Mountain House safety and security regulations
  • Familiar with and apply Mohonk Mountain House 14 Service Steps.
  • Adhere to Mohonk Mountain House’s dress and grooming standards; being neat, clean and well groomed, maintaining a positive, professional image to our customers.
  • Work nights, weekends and holidays as needed.
  • Adjust schedule to meet the demands of the operation.
  • Work independently and as part of a team.
  • Suggest and recommend possible projects to management for future revenue enhancements.
  • Clearly communicate results of efforts, problem resolution steps and completed tasks verbally and in writing.
  • Prior Food and Beverage experience.
  • Hear verbal instructions, directions and warnings.
  • Speak clearly and communicate well.
  • Write concisely and legibly.
  • Able to lift up to 10lbs.
  • Able to lift, carry and place items.
  • Basic math skills.

 

QUALIFICATIONS:

  • Minimum two(2) years of field experience in the Hospitality Industry with experience with Conference Planning
  • Valid driver’s license.
  • Computer knowledge and skills.
  • Minimum 18 years old.