Director, Client Leadership

Client Services Bangkok, Thailand


Description

OpenMind
 
OpenMind by WPP is an integrated agency model drawing on talent from across WPP. It has been created to accelerate the global transformation for Nestlé’s media function. Core to the solution is the best data and technology capabilities, fuelled by WPP’s investment in AI, to maximise the impact of Nestlé media investment.  
  
You will be part of GroupM, based in Bangkok. You will be responsible for maintaining key relationships across OpenMind; our GroupM business Acceleration; and with our priority digital partners. The purpose of these relationships are to stay on top of the opportunities available for our clients and how they can be packaged in line with their maturity roadmaps.
Reporting of the role
This role reports to the Managing Partner
BEST THINGS ABOUT THE JOB
  1. This position affords the opportunity to work for a globally networked client which uses a very robust proprietary marketing-oriented planning framework.
  2. This client is a leading innovator in the industry and thirsty for market-first innovations.
  3. Ability to further your career in markets other than Philippines.
 
MEASURES OF SUCCESS

In 3 months you would have:
Establish leadership stance among key stakeholders both on client and agency side. To translate the client’s needs into clear direction and leadership for all Mindshare and GroupM resources working on the account. To become completely familiar with the client’s organizational structure, planning process, marketing calendar and the needs of key stakeholders.
 In 6 months you would have:
To be the recognized trusted advisor, execute “media first” innovations and deliver exceptional ROI for the client.

In 12 months you would have:
To expand the range of non-traditional media investments the client makes, and to be the go-to person for all matters connected to media in the local market. To continually delight the client.
RESPONSIBILITIES OF THE ROLE
  • Entrench senior client relationships that position Mindshare as a principal business partner of the client/s. Be unafraid to push back, be audacious and stand your ground in terms of ideas.
  • Build client satisfaction by soliciting feedback and operating like a consultant.
  • Acts as a client visionary by bringing a highly valued perspective to the client based on a deep understanding of their business, issues and opportunities.
  • Overall strategic approach on the account/s designed and delivered to meet client’s business objectives and strategies.
  • Oversee the implementation of the annual planning in conjunction with the client team.
  • Generate and communicate a shared goal and unifies a team in the pursuit of a common objective.
  • Drive additional services in areas like Content, Social, Data Partnerships and Performance Marketing.

WHAT YOU WILL NEED
  • Minimum 10-12 years’ work experience in business consultancy, market research/analytics or a strategic planning role, of which at least 3-4 years have been spent working on media/communications planning related business. Media agency experience optional but working knowledge of media planning required.
  • Highly evolved presentation and facilitation skills.
  • Experience in managing large projects
  • Demonstrated experience and success working with the decision makers of organizations.
  • Significant proven experience of working with multiple stakeholders, e.g. suppliers, advertising/marketing agencies, media owners.
  • Shows a depth of understanding of the industry, business, brands and consumers in client conversations.
  • Understands business principles and good practice and perceives issues in both financial and commercial terms.
More About GroupM Thailand   
In a population of 69 million people, Thailand’s mobile penetration is at a whopping 120% with smart phone penetration at 50%. Digital spend has grown 38% year-on-year and most people are now accessing the internet via mobile devices. Bangkok is one of the top Facebook cities in the world and Thailand ranks high in time spend viewing YouTube.
 
The audience fragmentation, following years of a virtual FTA TV duopoly, is creating huge trading and content opportunities. Thailand is one of the fastest-growing media markets in the region. Those looking for a rewarding and dynamic career in media have no better place to be than Thailand.
 
GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.
 
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