Professional Services is the product delivery team of MetricStream that caters to the pre-sales, implementation, execution and support of MetricStream customers across the world – USA, Europe, Middle East and Africa (MEA) and Asia Pacific regions. The unit supports different business models in the region and market specific nuances, leverages proximity to other supporting teams and thereby ensures more agility and responsiveness to enterprises in the region. We aim to deliver high performance, profitable GRC services that delights our customers and partners propelling MetricStream into international marketplace with global footprint.
Professional Services is an engineering Centre of Excellence that enables technology innovation and skill development while the Functional COE allows for business process innovation and domain knowledge upskill, training and documentation, consulting and advisory services. A centralized PMO function allows for each of the regional business units to run an independent self-reliant business (through a hub and spoke model) and yet have a federated approach to how we standardize processes and operations.
Professional Services caters to some of our flagship customer brands and is the largest business unit within MetricStream. Our prestigious customers across diverse industries include some of the Fortune and Global brands.