Cloud Ops Senior data center consultant

Cloud Operations [INDIA]Information Technology Palo Alto, California


You will be responsible for the end-to-end delivery of GRC cloud solutions, offering highly secure and scalable private cloud capabilities to support a wide range of customers.

Roles & Responsibility:

  • Lead in designing, specifying and selecting information system solutions, considering functionality, data, security, integration, infrastructure and performance
  • Lead the organization in exploiting technology and use knowledge of IT solutions to drive organizational change and support business process design
  • Estimate cost, and prepare business cases for IT solutions, considering infrastructure, licenses, development and support
  • Participate in the pre-sales process to understand customer business and technical objectives and product requirements
  • Maintain current and in-depth knowledge of the entire MetricStream product line
  • Effectively communicate solutions architecture to the customer, third parties and the project teams
  • Create prototypes, proof of concepts and conduct solutioning workshops
  • Participate in evaluating technologies that can be leveraged in MetricStream Cloud operations.
  • Work closely with the solutions team and the development team to map customer requirements to MetricStream standard products.
  • Understand customer requirements and propose the design and architecture for deploying the MSI Solution in MetricStream cloud
  • Based on the project requirements, should come up with infrastructure recommendations for a project
  • Work on performance issues, find the root cause and coming with knowledge base articles.
  • Coordinate Performance Tests and tune the configuration of the application to run effectively with minimum resources.
  • Create/Update Standard Operating Procedure (SOP) for process flows and quality enhancements.
  • Collaborate with peers and mentor them for better results.
  • Work closely with MetricStream Functional Architects  for ensuring scalability and reliability of demo solutions
  • Work with MetricStream internal R&D group to help customers with hardware and software sizing.
  • Evaluate new technologies and introduce them to fill gaps in MetricStream’s technology stack.
  • Work with MetricStream’s platform and products team to design and review new features.
  • Travel occasionally to customer places

Preferred Skills:

  • Strong experience in Cloud Administration and Implementation
  • Implementation and support/troubleshooting Remote VPN, Site to Site VPN, VLAN, ACL, Routing
  • Knowledge of L2/L3 networking is required, including L2 bridging.
  • Knowledge of DHCP/LDAP/RADIUS/TACACS systems.
  • Knowledge of QOS configuration.
  • Enterprise monitoring systems (Solar Winds/Nagios/Cacti).
  • Strong interpersonal skills, as well as excellent written and verbal communication skills.
  • Disaster Recovery/Business Continuity planning.
  • Strong experience with Cisco Nexus Switches
  • 8+ years’ experience supporting routers, firewalls, layer 2 and layer 3 switches
  • 5+ years’ experience in fast-paced multi-vendor heterogeneous environments
  • 4+ years’ experience managing Internet and Wide Area Networks
  • 4+ years’ experience with network systems management and monitoring tools
  • 2+ year’s experience with VPN’s and other remote access applications
  • Experience managing large projects including developing project plans and manage them to completion
  • Experience with DNS, LDAP, NTP, Radius, GSLB, domains and various IP based applications
  • Experience in Load Balancer and implementation
  • Experience in middleware Apache/Tomcat, JBOSS, Weblogic servers
  • Experience in using J2EE architecture
  • Experience in deploying SAAS application
  • Experience in enterprise business application design and development.
  • Good understanding of Oracle Database Architecture
  • Hands on experience with SQL performance tuning and Oracle database tuning.
  • Familiarity with Oracle database administration
  • Strong HTML, XML/XSL, Ajax, Javascript knowledge.
  • Hands-on experience on one or more (Apache, tomcat, websphere, Jboss, weblogic) application server administration.
  • Exposure to enterprise business applications such as ERP or CRM
  • Good understanding of cloud and data center operations
  • Experience in virtualization technologies

Mandatory Skills:

  • Extensive business development experience in a consulting and solution designing
  • Strong in SAAS architecture and strong technical exposure to cloud
  • Strong technical understanding of Cloud Operations for managing and deploying SAAS applications.
  • Strong technical solutions architect, including time supporting sales and managing technical staff and implementations
  • Solid experience in infrastructure architecture and design of complex distributed systems environments, including failover techniques, recovery/rollback, and application partitioning
  • Strong presentation, executive client management and business development skills

Personal Traits:

  • Strong comprehension, analytical and problem solving skills
  • Excellent Communication skills (written & verbal) are mandatory

 Education & Experience:

  • Bachelor’s or Master’s degree in Engineering
  • 15 + years experience in software industry