MTS - Tools and Process

Application Development [INDIA]Computers/Software Bangalore, Karnataka


Job Description:

  • Jira Support for creating and customizing JIRA tool and projects with various schemes, complex workflows, custom fields, screen schemes, permission schemes, and notification schemes to support projects.
  • Strong analytical and problem-solving skills
  • Analysis of Jira customization requirement and its impact on existing implementation.
  • Integration of JIRA with Confluence and other compatible plugins
  • Quick learner in exploring new Plugin requirement with Jira.


  • 1-2 years software development experience using Java/Java Script/Python
  • SDLC concepts for both Waterfall and Agile development
  • Experience with Jira as a user.
  • Basic knowledge of SQL

Nice to have Skills:

  • Jira support skills including knowledge of various schemas, complex workflows, screen schemes, permission schemes, and notification schemes.
  • JQL (Jira query language), Shell script, HTML, JavaScript, CSS, other scripting languages
  • Jenkins, Maven, Git, Coverity (or similar tools)


  • Work in Agile development mode and maintain SDLC milestones and documentation for the Jira project requirement
  • Must be able to understand requirements to design, develop, rollout and support desired JIRA features
  • Develop best coding/setup practices to support multiple custom JIRA workflows, permission schemes, notification schemes, customized screens schemes.
  • Quickly debug, troubleshoot and resolve build and technical issues as they arise in JIRA production.
  • Learn and support existing tools used in the SDLC.
  • Help develop scripts for installation, administration, maintenance, migration, upgrades and enhancements to JIRA and the plug-ins.
  • Maintain user accounts and groups in JIRA and Confluence.
  • Collate data from multiple sources into a standard format
  • Automate the collation of data and generation of reports


Undergraduate degree in engineering (BE, BTech, etc.)