Portland, OR - Mercy Corps Northwest Research Intern

Mercy Corps Northwest Portland, Oregon


Description

INTERN WORKSITE LOCATION: Portland, OR

 

LENGTH OF INTERNSHIP:  May – August 2019

 

Availability: M-F 9am-5pm (flexible)

 

INTERN SUPERVISOR & CONTACT INFORMATION: Data Officer, Mercy Corps Northwest

 

FUNDING AVAILABLE FOR THE INTERNSHIP: $500/month stipend

 

 

Mercy Corps responsibilities

For the duration of this internship assignment the intern will receive:

 

  • Training and supervisory support
  • Workstation with computer, internet, and phone access
  • Access to Mercy Corps online tools
  • All other tools, materials and communication for project to be undertaken

 

Intern responsibilities

Intern will remain responsible for all costs associated with:

 

  • Travel to and from Mercy Corps HQ
  • Laptop for working remotely
  • Accommodation, travel and living expenses
  • All other costs associated with this internship

 

 

PROJECT DESCRIPTION

 

Mercy Corps Northwest (MCNW), the domestic arm of Mercy Corps, was established in 1998 as a program of Mercy Corps, the Portland-based development agency.  MCNW is a Community Development Financial Institution that assists all low-income populations, with a special focus on people of color, women, refugees and immigrants, incarcerated and previously incarcerated people in Oregon and Washington by increasing their economic self-sufficiency and community integration through self-employment. For more information about Mercy Corps Northwest, visit www.mercycorpsnw.org

 

MCNW’s Intern Researchers will administer our yearly baseline review: the MicroTest outcomes survey for MCNW small business clients, in coordination with the Aspen Institute. This research is essential to MCNW’s operations as it is the primary method for measuring our organization-wide outcomes. Successful candidates will lead the administration of the survey with supervision from MCNW’s Data Officer. The Microtest Intern will be responsible for the following:

  • Calling and emailing MCNW clients to conduct Microtest Survey
  • Data Analysis
  • Monitoring the quality of Data from clients submitting the survey electronically
  • Data entry for all programs
  • Summarize and compare outcome data for various programs
  • Assist Data Manager in creating reports to demonstrate progress on programmatic outcomes
  • Assist in creating visual representation of data and present visuals to staff
  • Occasional filling for all program areas.
  • Other duties as identified by MCNW, and in agreement with the intern.

 

LEARNING OBJECTIVES:

 

  • Survey research methods and best practices
  • Data analysis tools and processes overview
  • Proficiency in conducting surveys and interacting over the phone
  • Intermediate Excel functions, including using lists, sorting, frozen panes, filters and basic formulas
  • Proficiency using a client-focused database. Skills gained will include maintaining and improving data quality, conducting filtered searches, creating relationships between entities, pulling and analyzing reports.
  • General knowledge and experience in tracking and measuring progress on programmatic outcomes for a non-profit organization

 

DELIVERABLES:

 

  • Attain a 80% response rate on Microtest Survey
  • Clean and complete client data from clients who completed surveys
  • Functional reports that summarize client data
  • Creation of visual outcome reporting tools
  • Duplicate entities in database eliminated
  • Up-to date dashboards and feedback mechanisms to evaluate team productivity

 

 

THE IDEAL CANDIDATE:

 

The ideal candidate should possess the following qualifications:

 

  • All interns must be actively at a university or recently graduated (within about 1 year).
  • Strong phone skills
  • Experience with relational databases
  • Experience with Excel
  • Attention to detail
  • Good organizational skills
  • Reliability and focus

 

Mercy Corps interns and team members represent the agency both during and outside of work hours and are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

 

Diversity is powerful. To achieve transformational change, we seek out team members with different origins, beliefs, backgrounds and ways of thinking. Diversity helps us unlock complexity.