Washington, DC - Program, Performance and Quality Team Monitoring and Evaluation Intern

Programming Washington, District of Columbia



LENGTH OF INTERNSHIP: September 2019 - April 2020  (25 hours/week)

Availability: M-F 9am-5pm (flexible)

INTERN SUPERVISOR: Monitoring, Evaluation, & Learning Advisor 


Mercy Corps Responsibilities

For the duration of this internship assignment the intern will receive:

  • $1125/month stipend
  • University Credit (if applicable)
  • Workstation within Mercy Corps DC office headquarters
  • Access to Mercy Corps online tools
  • All other tools, materials and communication requirements for this project to be undertaken

Intern Responsibilities

Intern will remain responsible for all costs associated with:

  • Living expenses
  • Transportations costs
  • Maintaining their personal computer which will be used for the internship
  • All other costs associated with this internship


Mercy Corps alleviates poverty, suffering, and oppression and works to build secure, productive, and just communities in over 40 countries around the world. Our Operations Department supports field-led work that delivers measurable impact. 

The Program Performance and Quality (“PaQ”) Department is a newly integrated team consisting of monitoring and evaluation functions, program management, gender integration, and a global data management software (called Tola), which is under development.  The team’s approach supports both foundational and cutting edge adaptive management approaches to program management, with design, monitoring, evaluation and learning functions as key processes and benchmarks to ensuring evidenced-based decision making for quality program implementation. The team works across a wide spectrum of stakeholders both internal and external to Mercy Corps, as well as diverse technical program approaches and sectors. While the specific roles and responsibilities of this position may evolve over time based on the needs of the team, and the agency, they should include:

  • Integrating key technical and Monitoring and Evaluation tools in the Program Management Cycle and making edits and branding updates to the tools
  • Supporting the team with efforts to promote meaningful data use to improve program quality
  • Supporting the team with developing/editing training materials and guidance for TolaData, Mercy Corps’ proprietary indicator tracking system
  • Provide support to field teams under the supervision of the PaQ team based on field needs during the internship time period
  • Curating content for Community of Practice


The intern will gain skills in the practical application of externally focused writing, cataloguing and analyzing content, and document management.  The intern will also gain knowledge in effective program management, data systems, monitoring and evaluation, and gender integration.


  • Update documents and tools in the MEL and Tola websites in coordination with the team
  • Identify and curate donor guidance
  • Develop and communicate guidance for key MEL activities, such as meaningful data use and reflection, M&E system set-up, MEL planning at start-up, program participant counting, etc.
  • Review Design for Impact Guide (Mercy Corps indicator database) to ensure most updated donor guidance is included for all indicators
  • Update key position descriptions with language supporting data driven decision-making and TolaData use


  • Graduate study complete or in progress in international relations, human rights, development or related field.
  • Experience conducting research and analysis from primary and secondary data.
  • Experience and interest working on program management and quality
  • Experience writing case studies, internal communications, and vibrant storytelling
  • Ability to present projects to peers and others as part of representation.
  • Strong organizational and communication skills.
  • Experience in international development and monitoring and evaluation


  • University degree in progress or recently completed (within 1 year)
  • Self-starter and ability to be managed remotely.
  • Flexibility in a non-hierarchical environment.
  • Multi-tasker with the proven ability to organize and prioritize competing priorities
  • Demonstrated ability to communicate effectively with team members of varied work styles, follow procedures, and meet deadlines
  • Flexibility and creativity in planning and problem solving
  • Ability to learn quickly, take initiative, and be accountable for results
  • Understanding for diverse cultural, political and religious environments and be able to work successfully in those environments.
  • Maintaining a sense of humor in stressful situations.


Candidates interested in this internship should submit a resume and a statement of interest.  In your statement, you are encouraged to discuss any experiences related relevant to the projects outlined.  You may wish to describe your career interests (specifically as they relate to program performance and quality, humanitarian aid, or development) and discuss your previous work and educational experiences demonstrating these interests. Your application will be reviewed by the hiring team within 3 weeks of submission and shortlisted candidates will be contacted directly for interviews. All applicants will receive notification once a decision has been made.

 Mercy Corps interns and team members represent the agency both during and outside of work hours and are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Diversity is powerful. To achieve transformational change, we seek out team members with different origins, beliefs, backgrounds and ways of thinking. Diversity helps us unlock complexity.