Consultant - Syria Protection Mainstreaming - Remote

Programming Anywhere, Remote


Project Location: Amman, Jordan for remote programming in Syria – Consultancy can be remote

Project Description:

Mercy Corps sees greater potential for impact in the response to the on-going conflict in Syria if the strengths and contributions of both the international community and Syrian civil society groups are effectively leveraged. Mercy Corps’ Investing in Syrian Humanitarian Action Program (ISHA) is designed to advise, support, and coach targeted Syrian civil society organizations to better and more efficiently serve conflict-affected communities.  

Mercy Corps designed the ISHA Program around three underlying principles:

  • ISHA values Syrian civil society organizations (CSOs) as independent entities driven by their own missions, approaches, and ground-tested expertise addressing humanitarian needs. The program believes that strengthening Syrian civil society to deliver assistance and provide services more effectively is critical in laying the foundation for a future peaceful Syria.
  • ISHA partners drive the design, decision-making, and implementation of their projects in Syria. The ISHA team works to advise, guide, probe, and hold partners accountable to ensure that their projects are needs-driven and that they use resources effectively – but we neither design the projects nor make day-to-day decisions during implementation.
  • ISHA goes beyond supporting Syrian CSOs in project implementation or delivery of assistance. Equal emphasis is on strengthening their operational, financial, compliance, and project management capacities.

Given ISHA’s dual goals of capacity strengthening and providing humanitarian assistance to communities in Syria, partners must demonstrate a basic level of capacity to deliver aid in line with relevant cluster standards, a commitment to organizational growth and change, and a willingness to dedicate time and energy to the capacity strengthening and coaching process. Our Syria partners are identified through a competitive Call for Applications process and receive a sub-grant to deliver humanitarian programing in the WASH, health, and NFI/voucher, protection or livelihoods sectors.  

Then, taking a learning-by-doing approach to humanitarian capacity strengthening, tailored and targeted training and support to partners is anchored in the sub-grant lifecycle and sub-project realization.  The program attempts to be demand-driven in its approach to capacity development, utilizing creative methodologies for remote engagement that enables partners’ reflection, evaluation, real-time decision making, and the ability to make informed changes to the project. The ISHA Project is 100% remote, which means that all training, coaching, monitoring etc is done remotely, using Skype and other communication tools.

Purpose of Consultancy:

The purpose of this assignment is to support the ISHA team to increase capacity of Syrian partner’s capacity to be more effective in mainstreaming protection in their respective programs. The ISHA team has some protection mainstreaming tools but there is a need to strengthen these more for current and future partners. The Consultant will develop tools for ISHA staff to use remotely with partners, and will also conduct a Training of Trainers (ToT) to the ISHA team in Amman. The main purpose of protection and gender mainstreaming for ISHA is:

  1. Support ISHA partners to improve protection and gender sensitive programming, including ensuring meaningful access, safety and dignity in the delivery of humanitarian assistance and accountability to the populations we serve;
  2. Integrate vulnerable and at risk individuals and groups into ISHA partners’ projects (WASH, Distribution (NFI/Voucher), and Child Protection); and
  3. To establish goals and principles for ensuring that gender equity is addressed consistently in our programs and organizational culture.

Consultant Activities:

The Consultant will:

  • In preparation for the consultancy,
    • Develop and submit a costed work plan
    • Review and approval of the work plan for the assignment in close coordination with Mercy Corps Protection and Gender Technical Advisor and ISHA Program Director
    • Review of Mercy Corps existing tools and resources to ensure the training curriculum and materials are in line with Mercy Corps standards.
  • Enhance ISHA tools to reflect protection mainstreaming best practice. These include, but are not limited to:
    • Beneficiary Identification, Verification, and Tracking (BIVT)
    • Beneficiary Feedback Mechanisms
    • Assessments
    • Protection Risk Assessment and analysis (Gender analysis and Washington Group questions)
    • M&E tools for WASH, Distribution and Child Protection projects
  • Develop Training materials (curriculum, facilitator manual, handouts, presentations, and tools) with case studies which will be used to conduct remote, Skype based training on the following topics:
    • Humanitarian Standard
    • Conflict Sensitivity and Do-No-Harm
    • What is Protection (Key concepts of GBV, Child Protection and Centrality of Protection)
    • Child Safeguarding and PSEA
    • Gender and Inclusion (age, associations and identities)
    • Disability Inclusion
    • Rapid needs assessment with Gender, Inclusion and protection lens.
    • Sectoral tools for Protection Mainstreaming (WASH, Distribution (NFI/Voucher) for Shelter and WASH needs, Child Protection)
    • Indicators for measuring output and outcome of the protection and gender mainstreaming objectives
  • Incorporate feedback from reviewers. The full first draft will be reviewed by ISHA Director, ISHA Program Manager, ISHA Program team, and Mercy Corps Syria Technical Advisor for Protection and Gender before being finalized.
  • Train the ISHA team on the tools

Consultant Deliverables:

  1. Protection mainstreaming updates to agreed upon (pre-existing) ISHA tools;
  2. Training materials (curriculum, facilitator manual, handouts, presentations, case studies, and tools) for topics listed above
  3. Develop a 3 – 5 days full training program and 2-3 hours’ introductory sessions on each topic; and
  4. Conduct training to ISHA team on the tools and their use

Timeframe / Schedule: 

It should begin by October 15th and the ToT should happen no later than November 30th. ISHA will translate in December 2019. Final schedule and plan to be agreed upon during contract negotiation period.

The Consultant will report to:

ISHA Director

The Consultant will work closely with:

ISHA Director, ISHA Protection Coordinator and other program staff, Mercy Corps Syria Protection and Gender Technical Advisor

Required Experience & Skills:

The ideal consultant will have the following experience and skills:

  • 5-10 years of experience designing and conducting qualitative program or process evaluations
  • Knowledge of Syria context in relation to protection and technical capacity of Syrian NGOs
  • Proven record of developing training curriculum and delivering protection trainings (GBV and Child Protection, including ToT
  • Strong communication skills (verbal and written) and working knowledge of Arabic a plus.
  • Proven experience and strong facilitation skills
  • Proven knowledge and skills developing Protection, GBV, Child Protection mainstreaming materials to support the following sectors (WASH, Food Security and Livelihoods, Shelter/NFI and Cash in protection)
  • Advance university degree in curriculum development, protection and rule of law, Gender studies and other related social science fields of studies.
  • Experience with remote programming and understanding of the constraints posed by remote programming
  • Knowledge of project cycle management from concept to close-out a plus

To Apply:

In addition to your CV, please submit a brief cover letter which includes a list of relevant projects/experience, expected fees/daily rate, and availability.  Applications will be considered on a rolling basis with a target date for finalizing contract by October 15 2019.