DRC - Conflict & Governance Intern

Programming Goma, Congo, Democratic Republic Of (Was Zaire)



DATES OF INTERNSHIP: January – August 2020


FARM Program Director/ Conflict & Governance Program Manager


Mercy Corps responsibilities

For the duration of this internship assignment the intern will receive:

  • ISOS Emergency Med-Evac Coverage
  • Health insurance (approx. $100/month) to be reimbursed by DRC office
  • Ground transport in country
  • Visa fees (reimbursed by DRC office)
  • Housing in Goma (shared)
  • One leave day per month
Intern responsibilities

Intern will remain responsible for all costs associated with:

  • International travel
  • Medical costs in addition to standard insurance coverage (vaccinations, if applicable)
  • All other costs associated with this internship


Mercy Corps is an international humanitarian and development Non-Governmental Organization which has been operating in the Democratic Republic of the Congo (DRC) since August 2007, with a staff of about 300 people. Mercy Corps’ country office is located in Goma with field offices in Kitchanga, Kiwanja, (North Kivu) and Bukavu (South Kivu), and a representative office in Kinshasa.

Current Mercy Corps DRC activities in DRC focus on humanitarian and stabilization programming, in sectors of; WaSH and emergency cash-based assistance, food security, good governance and economic recovery programs, with an increasing shift towards transitional and integrated development programming.


Mercy Corps is looking for an energetic, enthusiastic and talented intern to join us in DRC. The Intern will support the Food Security and Inclusive Access to Resources for Conflict-Sensitive Market Development (FARM) programs in DRC (North Kivu) under the supervision of the Program Director and the component specific Program Manager (Conflict & Governance Manager), in close cooperation with all departments. More specifically, s/he will be working on supporting the planning and implementation of activities Strategic Objective 1, as well as the development and maintenance of program coordination and communication tools, ensuring Mercy Corps’ program management minimum standards are being met; ensuring adequate systems are in place across the program for adaptive management, and contributing to donor reporting.


At the completion of this internship, the intern will:

  • Have a strong understanding of program management cycle and minimum standards
  • Acquire experience in stabilization programming, as well as governance and conflict-sensitive programming
  • Acquire experience in supporting in-field research, data collection and analysis
  • Comprehend the role of all stakeholders and departments in stabilization programming
  • Be able to write quality reports, communication pieces, and learning products
  • Be able to develop useful data collection, as well as monitoring and evaluation tools
  • Understand relationships with institutional donors (including their procedures and requirements) and partners in country
  • Gain a general understanding of local social, political, environmental, and economic issues, a basic grasp of their underlying causes in the local context, and Mercy Corps’ approach to addressing these issues


The Intern will support the team through the following activities:

Program implementation and program quality:

  • Complete at least two trainings on program management
  • Assist the SO1 Program Manager and his team in the planning and implementation of activities: assessment and capacity building of public land governance institutions and peace and development committees, consultation processes with relevant stakeholders, development of training modules and delivery of trainings, identification and monitoring of local partners, etc. (drafting of TORs, development and/or update of programmatic documents)
  • Provide support to the program to ensure it is meeting the minimum standards
  • Harmonize templates (program, financial and operational) used by program staff in interactions with various departments
  • Work with all departments to follow up program databases and keep filing up-to-date


  • Contribute to the development of donor and external communications products, including bi-annual reports
  • Support the program in the design and roll-out of program visibility and communications planning
  • Support the coordination and management of relationships with external partners
  • Propose templates and the design for key program documents and tools


  • English (required) and French fluency, spoken and written
  • Graduate study, complete (no more than 1 year) or in progress, in international development, social sciences, conflict and/or African studies, or other relevant domains
  • Experience conducting research and analysis from primary and secondary data sources
  • Knowledge of monitoring and evaluation best practices
  • Experience in drafting or supporting report, communication and learning pieces (including experience in the development of infographics and platforms such as Word Publisher)
  • Strong writing and analytical skills required
  • Previous experience in developing or insecure environments a plus
  • Ability to respect Mercy Corps procedures, to meet deadlines, to work independently and cooperatively with team members is required
  • Patient, calm, and willing to come to work each day with a sense of humor


This position will be based in Goma (DRC). Accommodation will be provided in Goma within group housing. Goma is a provincial capital of over 700,000 inhabitants. Living in Goma is comfortable, although water and electricity can be unstable. There are different restaurants and leisure activities available.

While conditions in the country are improving, there are still pockets of violence and insecurity. Mercy Corps' sub-offices experience variable levels of insecurity, with the situation closely monitored by UN peacekeepers. Air travel is necessary to get from one end of the country to the other.  Mobile phones and cellular service are widely available.  Internet is available in all Mercy Corps offices.  There are a number of health services available with evacuation options for serious illnesses. There’s reasonable access to most consumer goods, although they can be expensive.

Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/short term assignment to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Diversity is powerful. To achieve transformational change, we seek out team members with different origins, beliefs, backgrounds and ways of thinking. Diversity helps us unlock complexity