Technical Writer

Information Systems RALEIGH, North Carolina

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Description

We are currently seeking a Technical Writer to support Martin Marietta's technical documentation, IS knowledge base management and maintenance, and assorted process documentation development. The role will be within the Information Services department. The ideal candidate will have experience as a technical writer backed by a writing–intensive academic background.

Responsibilities:

  • Support projects and initiatives with technical documentation support for business-facing audiences and end-users, including the development of:
    • New technical process documentation from intake to publishing
    • Job aids and knowledge articles in ServiceNow
    • HTML Knowledge bases in MadCap Flare
    • SCORM Courseware using iSpring for training end users
    • Training collateral and Training Presentations
    • Process flow diagrams in Visio
    • Departmental communications and email announcements on significant development
    • Other types of requests as they arise
  • Manage and maintain the IS Knowledge Base and Documentation Library, including developing content that complies with company standards, templates, style guides, and document review/archive/expiration workflows.
  • Collaborate with the other writer to ensure communication plans and documentation are aligned.
  • Edit a wide range of documentation, including documentation composed by non-writers, to align with established style and tone guidelines.
  • Work with a wide range of subject matter experts with a wide range of background expertise ranging from software development to Human Resources, Payroll, etc.

Requirements:

  • Bachelor’s degree in English, Technical Communications, Communications, or another relevant writing-intensive field. A master’s degree in a relevant field is a plus, but not required.
  • 3+ years of experience as a technical writer or related discipline, preferably within an IS and/or corporate setting and/or equivalent higher education. Experience within a Building Materials company is a plus.
  • Strong writing and editing experience with a keen eye for detail and a track record of producing high-quality, customer-ready technical content by the given deadline.
  • Able to quickly learn and understand complex subject matter to a necessary degree while handling multiple projects simultaneously.
  • Ability to work both independently and collaboratively on writing projects. This job will largely be independent due to the small nature of the Tech Writing team.
  • Expert in MS Office Suite (e.g., Word, PowerPoint, Visio, Excel, etc.).
  • Documentation toolset experience with MadCap Flare, iSpring eLearning Development Suite, Snag-it, Adobe Creative Cloud, ServiceNow Etc. Experience with this toolkit is a plus
  • Experience using HTML and/or XML editing tools to create documentation is a plus
  • Experience with Technical writing and documentation design best practices, writing for reuse and collaborating with a range of Subject Matter Experts.
  • Being self-motivated and organized will be crucial.

 

A member of the S&P 500 Index, Martin Marietta is an American-based company and a leading supplier of heavy building materials – including aggregates, cement, ready-mixed concrete and asphalt. Through a network of operations spanning 28 states, Canada and the Bahamas, dedicated Martin Marietta teams supply the foundational resources upon which our communities thrive. Martin Marietta's Magnesia Specialties business produces high-purity magnesia and dolomitic lime products used worldwide in environmental, industrial, agricultural and specialty applications.

At Martin Marietta, we strive to work with the best and the brightest – those who have the potential to become our company's future leaders. Each of our roughly 9,500 people shares a common purpose regardless of their professional role or work environment. Together, we utilize our diverse skills and experiences to drive our company and its extraordinary culture forward. Our aim is to build on our foundation of success and help values-driven and hardworking people realize their full potential. When you decide to invest your career in Martin Marietta, you'll know what it's like to be respected, challenged and rewarded.

In return, we offer a highly competitive benefits package, including: 

  • Medical
  • Prescription Drug
  • Dental
  • Vision
  • Health Care Reimbursement Account
  • Dependent Care Reimbursement Account
  • Wellness Programs
  • Employee Assistance Plan
  • Paid Holidays and Vacation
  • 401(k) with Company matching
  • Pension
  • Salary Continuation – Short-Term Disability
  • Long-Term Disability Options
  • Employee Life Insurance
  • Spouse & Dependent Life Insurance
  • Business Travel Accident Insurance
  • Direct Deposit Payroll
  • Educational/Tuition Assistance Plan
  • College Scholarship Program – for dependent children
  • Matching Gift Program
  • New Auto Purchase Discount Plans

At Martin Marietta, we are proud to be an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and teammates. We celebrate diversity and commit that qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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